Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program

Job Description

Marriott International is a globally renowned hospitality company committed to delivering exceptional guest experiences in its diverse portfolio of brands, including The St. Regis Hotels & Resorts. The St. Regis brand combines timeless glamour with a vanguard spirit and operates luxury hotels and resorts in some of the most desirable locations around the world. Founded by John Jacob Astor IV with the opening of the first St. Regis hotel in New York, the brand has maintained a legacy of bespoke, anticipatory service delivered with classic sophistication and modern sensibility. St. Regis is well-known for its signature Butler Service and dedication to impeccable hospitality. The company emphasizes a culture of inclusion, valuing diverse backgrounds, talents, and experiences among its associates, and is committed to equal opportunity employment without discrimination.

Located in Atlanta, Georgia, the St. Regis hotel at 88 W Paces Ferry Rd NW offers a prestigious environment for hospitality professionals to thrive. This position is a full-time, non-management opportunity ideally suited for individuals who are enthusiastic about providing excellent food and beverage service while contributing positively to guests' overall experience. The role of Guest Service Support Expert is vital in creating memorable moments by ensuring smooth food and beverage operations with a hands-on approach. This includes setting tables, assisting kitchen staff, cleaning work areas, and replenishing supplies. The Guest Service Support Expert supports the seamless transactions that enhance the guest experience, going beyond merely serving food and drinks.

This position requires physical stamina and a commitment to maintaining a safe workplace, following company policies, and upholding high-quality standards. Guest Service Support Experts must maintain a professional appearance and demeanor, ensuring their interactions align with the brand's standards of hospitality. The work demands standing, sitting, or walking for extended periods and navigating various surfaces. It also involves performing tasks that require lifting and moving objects weighing up to 50 pounds, as well as bending and reaching. This role is integral in maintaining the operational flow and ensuring guests receive attentive and thoughtful service.

Ideal candidates generally have a high school diploma or GED, though prior related experience in a food and beverage environment is preferred but not required. There is no supervisory responsibility associated with this role, making it an excellent entry point for individuals eager to begin their careers in hospitality with a luxury brand. The St. Regis team fosters professional growth and offers opportunities to belong to a global network of hospitality professionals. Marriott International supports its associates with an inclusive environment, career development resources, and a commitment to being an employer of choice.

Joining the St. Regis team means becoming part of an elite hospitality brand dedicated to exceeding guest expectations through tailored service and attention to detail. This role offers a chance to build valuable experience in the food and beverage sector within a luxury hotel setting, surrounded by an inspiring team that values excellence and integrity. If you are passionate about hospitality and ready to contribute meaningfully to an upscale guest experience, this opportunity is an ideal fit.

Job Requirements

  • high school diploma or ged equivalent
  • ability to stand, sit, or walk for extended periods
  • ability to lift up to 50 pounds with assistance
  • adherence to company policies and safety standards
  • good communication skills
  • availability to work full time
  • willingness to wear uniform and maintain professional appearance

Job Qualifications

  • high school diploma or ged equivalent preferred
  • prior experience in food and beverage environment preferred
  • excellent communication skills
  • ability to work in a fast-paced environment
  • willingness to perform physical tasks
  • customer service oriented

Job Duties

  • set tables to prepare for service
  • assist kitchen staff as needed
  • clean work areas and replenish supplies
  • ensure smooth operation of food and beverage transactions
  • maintain professional appearance and communication
  • follow safety procedures and company policies
  • support overall guest experience with attentive service

Job Criteria

Experience

No experience required


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