Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.25 - $19.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Life insurance
Job Description
TexasBank is a reputable financial institution known for its commitment to delivering exceptional banking services to its customers. As a well-established community bank, TexasBank focuses on personalized service, fostering strong relationships with clients, and providing comprehensive financial solutions tailored to individual and business needs. The bank operates multiple branch locations within the region, ensuring convenient access to its services for a diverse customer base. As an Equal Opportunity Employer, TexasBank embraces diversity and inclusion, promoting a workplace culture that supports growth, integrity, and respect for all employees.
The Senior Teller position at TexasBank is a pivotal role designed for experienced banking professionals who excel in managing financial transactions and delivering top-tier customer service. This full-time role demands precision and efficiency in handling routine and complex banking operations such as deposits, withdrawals, transfers, and loan payments. Moreover, the Senior Teller is responsible for addressing customer inquiries with professionalism, thereby ensuring a seamless banking experience.
Beyond transaction processing, the Senior Teller provides leadership and oversight to less experienced tellers, offering guidance, assistance with complex tasks, and support during training activities. This position requires a thorough understanding of banking procedures, compliance standards, and operational accuracy to maintain the integrity of branch activities. The Senior Teller plays a crucial role in maintaining branch cash levels, reconciling accounts, and managing vault operations, including currency and coin verification.
This role also involves promoting bank products and services by assisting customers in selecting the most suitable financial solutions, thereby contributing to the bank's growth strategies. Additionally, the Senior Teller supports branch management by preparing reports, audit logs, and shipment records necessary for audits and operational reviews. Working conditions include an air-conditioned office environment with occasional travel to other branch locations within the region.
Physically, the role requires extended periods of sitting, alongside activities such as walking, standing, bending, and typing. Candidates must demonstrate strong mathematical, organizational, and communication skills, with the ability to multitask effectively in a fast-paced environment. Experience in banking or financial services, specifically with teller responsibilities, is essential.
TexasBank values consistent and timely attendance to ensure uninterrupted operational efficiency and the delivery of exemplary service. The position offers a meaningful career opportunity in a supportive and dynamic environment where employees are encouraged to grow professionally while upholding high standards of accuracy and customer satisfaction.
The Senior Teller position at TexasBank is a pivotal role designed for experienced banking professionals who excel in managing financial transactions and delivering top-tier customer service. This full-time role demands precision and efficiency in handling routine and complex banking operations such as deposits, withdrawals, transfers, and loan payments. Moreover, the Senior Teller is responsible for addressing customer inquiries with professionalism, thereby ensuring a seamless banking experience.
Beyond transaction processing, the Senior Teller provides leadership and oversight to less experienced tellers, offering guidance, assistance with complex tasks, and support during training activities. This position requires a thorough understanding of banking procedures, compliance standards, and operational accuracy to maintain the integrity of branch activities. The Senior Teller plays a crucial role in maintaining branch cash levels, reconciling accounts, and managing vault operations, including currency and coin verification.
This role also involves promoting bank products and services by assisting customers in selecting the most suitable financial solutions, thereby contributing to the bank's growth strategies. Additionally, the Senior Teller supports branch management by preparing reports, audit logs, and shipment records necessary for audits and operational reviews. Working conditions include an air-conditioned office environment with occasional travel to other branch locations within the region.
Physically, the role requires extended periods of sitting, alongside activities such as walking, standing, bending, and typing. Candidates must demonstrate strong mathematical, organizational, and communication skills, with the ability to multitask effectively in a fast-paced environment. Experience in banking or financial services, specifically with teller responsibilities, is essential.
TexasBank values consistent and timely attendance to ensure uninterrupted operational efficiency and the delivery of exemplary service. The position offers a meaningful career opportunity in a supportive and dynamic environment where employees are encouraged to grow professionally while upholding high standards of accuracy and customer satisfaction.
Job Requirements
- High school diploma or equivalent
- Minimum one year of experience in banking or financial services industry
- Strong mathematical skills
- Excellent communication skills
- Proven multitasking ability
- Accurate typing and data entry skills
- Proficiency in processing financial transactions
- Ability to work collaboratively
- Effective performance under pressure
Job Qualifications
- High School Diploma or equivalent
- Minimum of one year of experience in the banking or financial services industry focused on teller or cashier responsibilities
- Strong mathematical and grammatical skills
- Proven ability to collect and evaluate information from various sources while managing multiple projects simultaneously
- Strong typing and data entry skills with a high level of accuracy
- Proficient in processing over-the-counter financial transactions
- Ability to work collaboratively across departments
- Excellent verbal and written communication skills
- Strong analytical and organizational abilities
- Capacity to perform effectively in a fast-paced environment
Job Duties
- Deliver exceptional customer service by addressing inquiries and guiding customers to specialized staff as needed
- Accurately handle deposits, withdrawals, transfers, and loan payments
- Process various financial transactions, such as cashing checks, receiving deposits, distributing withdrawals, handling transfers, accepting loan payments, and preparing change orders
- Assist with processing check orders, issuing debit cards, maintaining existing accounts, and ensuring Customer Information File (CIF) records are up to date with valid identification
- Perform general maintenance on customer accounts, including processing address changes, placing stop payments on checks, handling e-statement requests, and closing accounts according to established procedures
- Oversee and process complex customer transactions, providing overrides or approvals for escalated issues
- Provide support and mentorship to less experienced tellers, offering proper oversight and guidance, while assisting with training new staff and effectively delegating tasks
- Review and verify transactions conducted by other tellers, ensuring accuracy and compliance
- Manage and reconcile branch cash while maintaining appropriate cash levels
- Ensure the accurate ordering, validation, and allocation of currency and coin
- Perform vault duties, including ordering and verifying coin and currency, and preparing outgoing coin
- Assist with researching outages and relay information to branch management and back-office departments
- Conduct general maintenance on customer accounts, such as processing address changes, placing stop payments, and closing accounts
- Promote bank products and services by guiding customers in selecting the right solutions for their financial needs and referring them to the appropriate business lines or referral channels
- Perform branch opening and closing duties in compliance with security and dual control requirements
- Participate in branch audits by reviewing financial transactions, ensuring compliance with internal policies and procedures, and verifying operational accuracy to maintain consistency and prevent discrepancies
- Support branch management with teller reports, audit logs, and shipment records
- Maintain knowledge of daily ATM balancing and maintenance, ensuring compliance with all relevant laws and regulations
- Perform other duties and special projects as assigned to support organizational objectives and enhance operational efficiency
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
