Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
Paid parental leave
holiday time off
Personal Leave
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint, Support Services, is renowned for providing specialized customer-focused support services across various critical operational sectors including healthcare housekeeping, laundry management, patient transportation, and food service. As a leading provider within the healthcare support industry, TouchPoint employs a dedicated team of talented and committed professionals who prioritize quality, exceptional customer service, and delivering unequivocal results. The organization’s reputation is built upon a strong foundation of trust and excellence, enabling it to consistently meet and exceed client expectations in diverse healthcare environments. TouchPoint operates as a subsidiary of Compass Group USA, further extending its reach and resources in delivering top-tier support services.
The position in question is for a bench Senior Sous Chef who plays a crucial role in the Culinary Department’s operations across multiple hospital facilities within the Detroit metropolitan market. This role demands a versatile culinary professional capable of floating between accounts as business needs dictate, such as filling vacancies, supporting new account openings, or providing operational assistance. The Senior Sous Chef works closely with the Executive Chef and the leadership team to manage the culinary functions including menu development, ordering and inventory control, and catering operations. This role involves supervisory responsibilities over hourly culinary associates, ensuring their adherence to food safety practices and efficient kitchen operations. Notably, the Senior Sous Chef is instrumental in ensuring high standards of food quality, safety, patient satisfaction, and consistency are maintained at all times.
This role offers an excellent opportunity for culinary professionals who are motivated, adaptable, and eager to gain exposure across multiple healthcare foodservice environments. It requires a blend of hands-on culinary expertise, management acumen, and a proactive approach to operational challenges. As part of a healthcare-focused culinary team, the Senior Sous Chef contributes to patient satisfaction initiatives and aids in the successful rollout of innovative culinary programs in collaboration with marketing teams. The position provides a dynamic and entrepreneurial environment where culinary creativity meets the demands of institutional foodservice. This function is pivotal to sustaining TouchPoint’s commitment to quality, efficiency, and exceptional customer-centric operations across all its healthcare foodservice accounts. The employment type and salary specifics are not explicitly stated but are aligned with industry standards for similar culinary leadership roles within healthcare support services.
The position in question is for a bench Senior Sous Chef who plays a crucial role in the Culinary Department’s operations across multiple hospital facilities within the Detroit metropolitan market. This role demands a versatile culinary professional capable of floating between accounts as business needs dictate, such as filling vacancies, supporting new account openings, or providing operational assistance. The Senior Sous Chef works closely with the Executive Chef and the leadership team to manage the culinary functions including menu development, ordering and inventory control, and catering operations. This role involves supervisory responsibilities over hourly culinary associates, ensuring their adherence to food safety practices and efficient kitchen operations. Notably, the Senior Sous Chef is instrumental in ensuring high standards of food quality, safety, patient satisfaction, and consistency are maintained at all times.
This role offers an excellent opportunity for culinary professionals who are motivated, adaptable, and eager to gain exposure across multiple healthcare foodservice environments. It requires a blend of hands-on culinary expertise, management acumen, and a proactive approach to operational challenges. As part of a healthcare-focused culinary team, the Senior Sous Chef contributes to patient satisfaction initiatives and aids in the successful rollout of innovative culinary programs in collaboration with marketing teams. The position provides a dynamic and entrepreneurial environment where culinary creativity meets the demands of institutional foodservice. This function is pivotal to sustaining TouchPoint’s commitment to quality, efficiency, and exceptional customer-centric operations across all its healthcare foodservice accounts. The employment type and salary specifics are not explicitly stated but are aligned with industry standards for similar culinary leadership roles within healthcare support services.
Job Requirements
- Associate degree in culinary arts or equivalent
- Progressive culinary or kitchen management experience
- Catering experience preferred
- Experience in high-volume foodservice operations
- Knowledge of food safety and sanitation standards
- Proficiency with basic computer applications
- ServSafe certification preferred
- Ability to work flexibly across multiple locations
Job Qualifications
- Associate degree in culinary arts, culinary certificate, or equivalent combination of education and experience
- Some progressive culinary or kitchen management experience based on formal degree or training
- Catering experience preferred
- Experience in high-volume, complex foodservice operations strongly preferred
- Institutional and batch-cooking experience helpful
- Healthcare experience a plus
- Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
- Proficiency in basic computer applications including Microsoft Word, Excel, PowerPoint, Outlook, and email
- Willingness to participate in patient satisfaction programs and initiatives
- ServSafe certification highly desirable
Job Duties
- Assist the executive chef in managing food costs, labor controls, and overall expenditures for assigned accounts
- Support menu planning, development, and execution in alignment with corporate culinary standards and patient satisfaction goals
- Supervise, prepare, and cook a variety of food items, ensuring quality, consistency, and proper presentation
- Lead and execute catering events, including preparation, service, and post-event follow-up
- Support the rollout of new culinary programs in partnership with the company’s marketing and culinary teams
- Supervise and train hourly associates in food preparation, equipment use, and food safety practices as assigned
- Ensure compliance with all food safety, sanitation, and regulatory standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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