You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily.
Browse by role, pay, or location.
Job Overview
Compensation
Salary
Range $85,000.00 - $90,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Dental Insurance
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The Senior Room Service / Stewarding Manager (Back of House Manager) position is based within a prestigious hotel environment, reporting directly to the Executive Chef and operating as a pivotal member of the Back of House (BOH) department. This establishment is renowned for its commitment to delivering an exceptional guest experience across all facets of hospitality, emphasizing top-notch service quality and operational efficiency. Our hotel blends luxury with attention to detail, ensuring every guest receives personalized and memorable service, particularly in its food and beverage outlets and room service operations. The role of Senior Room Service & Stewarding Manager is... Show More
Job Requirements
- Minimum of 4 years management experience in Food & Beverage and/or a luxury restaurant
- Prior experience managing 40+ team members
- Previous experience in a union environment is preferred
- Exceptional verbal and written communication abilities
- Full knowledge of Food, Wine, Inventory Management, and Food & Beverage cost maintenance
- Ability to work flexible hours including AM/PM/Late night/Weekends
- Supervisory experience in a high-volume hotel with both Restaurant and Banquet facilities
- Strong leadership, communication, organizational and computer skills
- College degree preferred
- Must be able to stand and walk for extended periods of time
- Must be able to reach, bend, stoop, and kneel
- Must be able to exert force to push carts, move furniture, and lift heavy objects
- Must be able to operate cleaning equipment such as vacuum cleaners and floor scrubbers
- Must be able to lift and carry up to 50 pounds
- Must be able to handle multiple tasks at once and prioritize workload effectively
- Must have good vision and hearing to communicate with guests and staff effectively
- Must have a good sense of smell to detect any odors or cleanliness issues
- Must be able to taste food and beverages to ensure quality and presentation meets standards
- This is an on-site position only
Job Qualifications
- Minimum of 4 years management experience in Food & Beverage and/or a luxury restaurant
- Prior experience managing 40+ team members
- Previous experience in a union environment is preferred
- Exceptional verbal and written communication abilities
- Full knowledge of Food, Wine, Inventory Management, and Food & Beverage cost maintenance
- Ability to work flexible hours including AM/PM/Late night/Weekends
- Supervisory experience in a high-volume hotel with both Restaurant and Banquet facilities
- Strong leadership, communication, organizational and computer skills
- College degree preferred
Job Duties
- Manage, coordinate, supervise and direct the daily operations of the Room Service Department and Stewarding Team
- Ensure the highest level of service is provided to guests, maintaining the hotel's standards of excellence
- Monitor effectiveness of workflow and sequence of service during service periods and provide hands-on support as and when required
- Control and maintain revenue and payroll budgets and expenses with cost minded organizational skills
- manage food, labor, and other controllable expenses and work to meet profit objectives
- Ensure food safety procedures and guest relation policies and procedures are being executed
- Provide constant coaching and counseling to employees to ensure their capability to meet the needs of the guests and the organization
- Clever scheduling of employees as per operational needs ensuring strict overtime handling and accuracy in payroll execution inclusive of cleaning schedules for all BOH and event spaces
- Responsible for ensuring the availability of resources such as labor, equipment, and products
- Responsible for all front of the house service, to include daily operations, interdepartmental communication, and training of staff
- Attending all F&B meetings inclusive of BEO (Banquet Event Order) meetings
- administrative tasks and reporting
- Confer with department heads concerning banquet arrangements for food service, equipment, and extra employees
- Promote a positive and respectful work environment
- Maintaining a high standard of sanitation throughout the Stewarding areas
- execute and supervise the cleaning of the BOH during and after functions
- Maintaining all equipment to a high standard, i.e.: dishwashers, burnishes, etc., and reporting any maintenance defects
- Coordinate work of employees engaged in activities such as dishwashing, silver cleaning, and storage and distribution of food items and supplies
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: