Sr. Program Manager, Global Hospitality

Union City, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $130,000.00 - $185,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

401(k) matching

Paid Time Off

Parental leave

Job Description

Amazon Web Services (AWS) is a global leader in cloud computing and part of Amazon.com, a multinational technology company. AWS offers a comprehensive and broadly adopted cloud platform, providing services ranging from computing power and storage to artificial intelligence and machine learning tools. AWS's mission is to enable businesses of all sizes to innovate and scale with agility and security. One of the innovative ways AWS drives engagement with its top-tier customers is through elite hospitality programs linked to marquee sporting events and marketing partnerships. These programs are designed to enhance executive-level engagements, foster strategic relationships, and accelerate business opportunities across industries around the globe.

AWS is currently seeking an experienced and self-directed Senior Program Manager to lead its Global Golf hospitality programs in partnership with the PGA TOUR and DP World Tour. This role sits within AWS's Global Executive Marketing (GEM) Hospitality team, which manages the company's portfolio of hospitality benefits through collaborations with premier sports and entertainment brands. The GEM Hospitality team is dedicated to showcasing the power of technology and the art of the possible by providing approachable experiences that transform the way fans engage with sports and entertainment.

The Senior Program Manager will be tasked with owning the end-to-end strategy, planning, execution, and continuous optimization of premium hospitality events that include unique 1-day to 4-day immersive experiences tailored for AWS's CxO customers and senior leadership. These events are meticulously curated to facilitate relationship building, peer-to-peer networking, and to showcase how AWS partners utilize AWS services to drive innovation and business transformation. This is a highly hands-on role requiring both strategic vision to align hospitality initiatives with broader pipeline goals and tactical excellence in managing logistics, vendors, budgets, and guest experiences.

The position offers a highly competitive salary range varying by location, with packages including sign-on bonuses and restricted stock units. Locations include major U.S. tech and business hubs such as Mountain View, San Francisco, New York, Austin, Arlington, and Seattle. AWS promotes an inclusive culture dedicated to empowering employees and providing accommodations to ensure accessibility throughout the hiring process. This role represents an exceptional opportunity to be part of a pioneering team that combines technology, marketing, and premium hospitality to deliver world-class customer experiences and drive significant business impact.

Job Requirements

6+ years of professional marketing experience
7+ years of experience managing acquisition marketing or channel programs
proficiency in data analysis and using metrics to improve marketing initiatives
strong skills in Excel or Tableau including advanced data manipulation
experience in building and scaling cross-functional marketing programs
ability to develop and execute campaigns across multiple timezones and languages
experience managing complex event logistics and budgets
excellent communication and stakeholder management skills
strategic thinking and tactical execution abilities
willingness to travel to event locations

Job Qualifications

6+ years of professional non-internship marketing experience
7+ years of developing and managing acquisition marketing or channel programs experience
experience using data and metrics to drive improvements
experience with Excel or Tableau including data manipulation, macros, charts, and pivot tables
experience building, executing, and scaling cross-functional marketing programs
experience developing and executing campaigns across multiple timezones and languages
experience driving direction and alignment with large cross-functional teams and agency partners
experience designing and executing joint marketing plans with strategic alliance partners with a global footprint
MBA
5+ years of owning program strategy, end-to-end delivery, and communicating results to senior leadership
5+ years of experience in the golf, sports, and entertainment industry

Job Duties

Define and execute the hospitality program strategy aligned to business objectives and pipeline goals
plan and deliver premium customer events including accommodations, transportation, gifting, behind-the-scenes access, and curated surprise-and-delight experiences
manage simultaneous events with competing timelines, budgets, and stakeholder requirements
partner cross-functionally with sales, marketing, and executive leadership to align event programming with account-level priorities
host and engage C-suite customers and AWS senior leaders on-site at events throughout North America
establish and track program metrics and leverage data to continuously optimize event outcomes
manage event budgets, vendor relationships, and digital asset production using enterprise marketing tools