Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Relocation assistance
Job Description
Hilton Grand Vacations (HGV) is a premier vacation ownership company dedicated to delivering exceptional vacation experiences to our Owners and Guests worldwide. As a distinguished leader in the hospitality and timeshare industry, HGV operates luxurious resorts and vacation properties designed to create unforgettable leisure moments. Our focus is on quality service, continuous innovation, and fostering a welcoming environment where both team members and guests feel valued and inspired. With a commitment to diversity and inclusion, Hilton Grand Vacations embraces team members from varied backgrounds and ensures equal opportunities for professional growth and development.
We are currently seeking a Senior Manager Sales In House to join our Magnificent Mile Team, a role that is vital in advancing our sales objectives and enhancing team performance. This position offers an exciting opportunity for a seasoned industry professional who thrives in a leadership environment and is eager to take the next step in their career. The Senior Manager Sales In House will provide ongoing strategic support to the Director of Sales and be responsible for planning, preparing, and coordinating sales activities in collaboration with peer Sales Managers. This role involves leading a team of Sales Professionals focused on showcasing HGV’s luxurious offerings and converting prospective buyers into loyal Owners. Relocation assistance is available for the right candidate.
The Senior In-House Manager is charged with maximizing sales performance through effective team leadership, coaching, and operational oversight. This includes supervising sales activities aimed at attaining revenue goals, facilitating owner upgrades, and enhancing guest conversion rates. Strong leadership skills, a passion for training, and a keen ability to drive consistent results are essential to succeeding in this position. The role requires setting clear and attainable goals for each team member while fostering an environment that encourages motivation and professional development.
Key responsibilities include attaining sales objectives aligned with the company’s minimum performance standards, developing and implementing sales strategies, recruiting and training staff, conducting performance evaluations, and managing disciplinary procedures. The Senior Manager will also assist sales representatives in closing transactions and ensure proper documentation throughout the sales process. Budget management is critical, with an emphasis on maximizing sales while controlling commissions and administrative costs. The Senior Manager will play a pivotal role in directing sales forecasting and setting performance goals to meet or exceed budgeted sales targets.
This leadership role is ideal for candidates who are experienced in the timeshare industry at a manager level or above and possess strong communication, partnership, and mentoring skills. Flexible scheduling including weekends and holidays is necessary to meet business needs. Joining Hilton Grand Vacations means becoming part of a team dedicated to enriching the vacation ownership experience, supporting career growth, and delivering exceptional guest service every day.
We are currently seeking a Senior Manager Sales In House to join our Magnificent Mile Team, a role that is vital in advancing our sales objectives and enhancing team performance. This position offers an exciting opportunity for a seasoned industry professional who thrives in a leadership environment and is eager to take the next step in their career. The Senior Manager Sales In House will provide ongoing strategic support to the Director of Sales and be responsible for planning, preparing, and coordinating sales activities in collaboration with peer Sales Managers. This role involves leading a team of Sales Professionals focused on showcasing HGV’s luxurious offerings and converting prospective buyers into loyal Owners. Relocation assistance is available for the right candidate.
The Senior In-House Manager is charged with maximizing sales performance through effective team leadership, coaching, and operational oversight. This includes supervising sales activities aimed at attaining revenue goals, facilitating owner upgrades, and enhancing guest conversion rates. Strong leadership skills, a passion for training, and a keen ability to drive consistent results are essential to succeeding in this position. The role requires setting clear and attainable goals for each team member while fostering an environment that encourages motivation and professional development.
Key responsibilities include attaining sales objectives aligned with the company’s minimum performance standards, developing and implementing sales strategies, recruiting and training staff, conducting performance evaluations, and managing disciplinary procedures. The Senior Manager will also assist sales representatives in closing transactions and ensure proper documentation throughout the sales process. Budget management is critical, with an emphasis on maximizing sales while controlling commissions and administrative costs. The Senior Manager will play a pivotal role in directing sales forecasting and setting performance goals to meet or exceed budgeted sales targets.
This leadership role is ideal for candidates who are experienced in the timeshare industry at a manager level or above and possess strong communication, partnership, and mentoring skills. Flexible scheduling including weekends and holidays is necessary to meet business needs. Joining Hilton Grand Vacations means becoming part of a team dedicated to enriching the vacation ownership experience, supporting career growth, and delivering exceptional guest service every day.
Job Requirements
- must have at least 2 years of manager-level or above timeshare experience prior to submitting your resume
- strong communication and partnership skills
- ability to work a flexible schedule to include weekends and holidays
Job Qualifications
- strong communication and partnership skills
- ability to work a flexible schedule to include weekends and holidays
- must have at least 2 years of manager-level or above timeshare experience prior to submitting your resume
Job Duties
- attain sales objectives and bottom-line profit
- maintain the company’s minimum sales performance standards
- set clear, well-defined, and reasonable goals for each associate, and oversee staff in developing sales strategies to meet those goals
- hire, recruit, train, and develop staff
- conduct performance appraisals, counseling, and coaching sessions
- handle disciplinary action and or terminations
- assist sales representatives in closing sales, as well as in the preparation and explanation of necessary documentation for completing sales transactions
- responsible for meeting or exceeding budgeted expectations by maximizing sales opportunities while controlling commissions and administrative costs
- direct sales forecasting activities and set performance goals accordingly
- motivating and mentoring the sales team to achieve budgeted sales goals
- assisting with and conducting sales and training meetings (one-on-one and group)
- ensuring that management and staff are aware of and adhere to all HGV’s HR policies and procedures
- maintain excellent customer service
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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