Sr. Manager, Event & Match Day Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $67,906.34 - $83,489.91
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities

Job Description

The Chicago Stars FC is a prominent professional women’s soccer team competing in the National Women’s Soccer League (NWSL), based in Chicago, Illinois. As a vibrant and ambitious sports organization, the Chicago Stars FC is committed to excellence both on and off the field. The club fosters a strong connection with its local community, corporate partners, and fans, delivering electrifying match day experiences at SeatGeek Stadium and various venues. The organization's operations department plays a pivotal role in ensuring every event runs smoothly and meets the high standards of the club and its stakeholders.

The Senior Manager, Even... Show More

Job Requirements

  • Minimum of 4-5 years of experience in operations and event planning
  • Minimum of 2-3 years experience in a management role leading staff
  • Bachelor’s degree in event planning, and/or sports management preferred
  • Must be able to attend all Chicago Stars FC home matches
  • Valid driver’s license and reliable transportation
  • Ability to coordinate multiple tasks, prioritize quickly, problem solve, and work collaboratively and professionally with colleagues, fans, athletes, and other stakeholders
  • Knowledge in determining and coordinating logistical needs for large events, preferably in a large sports stadium or event venue
  • Outstanding proficiency with Microsoft Office Suite with priority in Word, Excel, and PowerPoint
  • Proven job reliability, diligence, dedication, and attention to detail through the full life cycle of events
  • Flexibility with working nights, weekends, and holidays including in an outdoor stadium environment
  • Ability to lift, carry, and move items weighing up to 50 pounds
  • Familiarity with the NWSL and soccer is desired

Job Qualifications

  • Minimum of 4-5 years of experience in operations and event planning
  • Minimum of 2-3 years experience in a management role leading staff
  • Bachelor’s degree in Event Planning, and/or Sports Management preferred
  • Must be able to attend all Chicago Stars FC home matches
  • Must have a valid driver’s license and reliable transportation
  • Ability to coordinate multiple tasks, prioritize quickly, problem solve, and work collaboratively with colleagues, fans, athletes, and stakeholders
  • Knowledge in determining and coordinating logistical needs for large events, preferably in a large sports stadium or event venue
  • Outstanding proficiency with Microsoft Office Suite, especially Word, Excel and PowerPoint
  • Proven job reliability, diligence, dedication, and attention to detail through the full life cycle of events
  • Must be flexible with working nights, weekends, and holidays including in an outdoor stadium environment
  • Must be able to lift, carry, and move items weighing up to 50 pounds
  • Familiarity with NWSL and soccer desired

Job Duties

  • Responsible for planning, production and logistics for all home matches
  • Responsible for planning and production of special events
  • Responsible for leading Event Operations staff in planning and execution of Chicago Stars internal events in service of community, corporate partnership, VIP, marketing and ticket sales departments
  • Facilitate all match day planning, communication and coordination with appropriate venue stakeholders
  • Liaison with the NWSL for execution of all match day policies and regulations
  • Assist with ensuring adherence to CBA regulations for home matches
  • Oversee production of all match day and event related documentation for external and internal stakeholders
  • Assist in facilitating hospitality and special events for VIP/premium clients
  • Collaborate with corporate partnership department to ensure execution of all match day contractual assets
  • Assist with maintaining event operations budget
  • Maintain accurate and complete files, records and other documents related to assigned responsibilities
  • Lead and mentor Event Operations Manager and Event Operations Coordinator
  • Other event operations duties as required

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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