Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
About the Company and Role
This position is offered by a reputable company specializing in logistics and transportation services, strategically focused on freight movement across various sectors including retail gas outlets and renewable fuels distribution. The company prides itself on its efficiency, customer-oriented approach, and its commitment to maintaining a high standard of service quality. The organization fosters a positive work culture that emphasizes teamwork, respect, and professional growth. Employees at this company are encouraged to engage in constructive communication and contribute proactively to provide the highest quality products and services to customers.
Position Overview
The role involves managing the day-to-day operations related to the dispatch of freight within a designated area. As a Dispatch Manager, you will be responsible for developing and executing a detailed delivery plan that aligns with customer needs and delivery timing requirements. You will oversee the daily scheduling of drivers and ensure that all shipments are dispatched efficiently and on time. This leadership role also includes mentoring and guiding dispatch staff, thereby playing a crucial part in the overall performance and coordination of the dispatch team.
Key responsibilities include planning deliveries to inventory-managed retail gas stations, receiving and processing orders from suppliers, gas station dealers, and renewable fuels distributors, and providing frontline customer service for existing accounts. Prompt communication is pivotal, so answering incoming phone calls courteously, monitoring emails for orders and internal communication, and keeping track of web portals for real-time station inventories are integral parts of the job.
Furthermore, the role involves creating loads in the dispatch system, sharing dispatch duties with other team members, and entering incident reports into the company's incident reporting system (KITS). The Dispatch Manager is expected to solicit freight from customers, maintaining a steady flow of goods and ensuring customer satisfaction through attentive service and prompt issue resolution.
This employment opportunity suits individuals who thrive in a dynamic environment requiring excellent organizational skills, effective communication, and leadership capabilities. The position typically demands strong conflict resolution skills and the ability to work collaboratively, promoting positive work habits such as teamwork and respect among colleagues. The company retains the flexibility to assign or reassign duties, ensuring that employees can adapt to evolving business needs.
This position is offered by a reputable company specializing in logistics and transportation services, strategically focused on freight movement across various sectors including retail gas outlets and renewable fuels distribution. The company prides itself on its efficiency, customer-oriented approach, and its commitment to maintaining a high standard of service quality. The organization fosters a positive work culture that emphasizes teamwork, respect, and professional growth. Employees at this company are encouraged to engage in constructive communication and contribute proactively to provide the highest quality products and services to customers.
Position Overview
The role involves managing the day-to-day operations related to the dispatch of freight within a designated area. As a Dispatch Manager, you will be responsible for developing and executing a detailed delivery plan that aligns with customer needs and delivery timing requirements. You will oversee the daily scheduling of drivers and ensure that all shipments are dispatched efficiently and on time. This leadership role also includes mentoring and guiding dispatch staff, thereby playing a crucial part in the overall performance and coordination of the dispatch team.
Key responsibilities include planning deliveries to inventory-managed retail gas stations, receiving and processing orders from suppliers, gas station dealers, and renewable fuels distributors, and providing frontline customer service for existing accounts. Prompt communication is pivotal, so answering incoming phone calls courteously, monitoring emails for orders and internal communication, and keeping track of web portals for real-time station inventories are integral parts of the job.
Furthermore, the role involves creating loads in the dispatch system, sharing dispatch duties with other team members, and entering incident reports into the company's incident reporting system (KITS). The Dispatch Manager is expected to solicit freight from customers, maintaining a steady flow of goods and ensuring customer satisfaction through attentive service and prompt issue resolution.
This employment opportunity suits individuals who thrive in a dynamic environment requiring excellent organizational skills, effective communication, and leadership capabilities. The position typically demands strong conflict resolution skills and the ability to work collaboratively, promoting positive work habits such as teamwork and respect among colleagues. The company retains the flexibility to assign or reassign duties, ensuring that employees can adapt to evolving business needs.
Job Requirements
- High school diploma or equivalent
- 5 years of dispatching experience
- Excellent conflict resolution and skills
- Effective oral, written and interpersonal communication skills
Job Qualifications
- High school diploma or equivalent
- Bachelor degree preferred
- 5 years of dispatching experience
- Excellent conflict resolution and skills
- Effective oral, written and interpersonal communication skills
Job Duties
- Assess customer needs and timing of deliveries
- Manage daily delivery schedule for drivers
- Lead and mentor dispatching staff
- Plan deliveries to inventory-managed retail gas outlets
- Receive orders from suppliers, gas station dealers, and renewable fuels distributors
- Provide frontline customer service for existing accounts
- Answer all incoming phone calls promptly and courteously
- Monitor e-mail for incoming orders, inventory updates, and communication between team members
- Monitor web portals for station inventories
- Solicit freight from customers
- Create loads in dispatch system
- Divide dispatch responsibilities with other team members
- Enter incidents into KITS (incident reporting system)
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
