Sr. Director, Facilities Operations – Americas (US, Canada and Latam)

Warner Music Group is a leading global music company that unites music makers, technology innovators, and a diverse team of passionate individuals to create a powerful and dynamic entertainment environment. With a rich history of supporting legendary artists as well as emerging talents, Warner Music Group operates multiple renowned recording labels such as 10K Projects, Atlantic Music Group, Fueled by Ramen, Parlophone, Rhino, Warner Records, and Parlophone. The company also includes its publishing arm, Warner Chappell Music, which manages a vast catalog of over one million copyrights worldwide, and ADA, the independent distribution network. Warner Music Group embraces an innovative approach that combines the spirit of an agile independent with the breadth and scale of a global industry leader. Its core values of curiosity, collaboration, and commitment drive the company’s approach to business and culture, fostering creativity and supporting artist development at every level.

The Sr. Director, Regional Workplace Experience - Americas role is a senior leadership position within Warner Music Group’s Global Workplace Experience team, reporting directly to the VP, Global Facilities Lead. This role is responsible for overseeing all workplace experience operations throughout the Americas, encompassing the United States, Canada, and Latin America. The position demands a strategic leader who can manage a complex, multi-site portfolio spanning various office and studio locations. You will guide workforce experience initiatives that include facilities operations, real estate, vendor management, workplace services, and project execution while ensuring alignment with the overall global strategy and local business needs. This role has full accountability for operational delivery, financial performance, and transformation projects, playing a critical part in driving continuous improvement and innovation across the regional workplace environment.

In this role, you will lead the execution of workplace experience strategy across all Americas locations, ensuring consistent service standards and superior employee experiences. Managing significant operating budgets, you will optimize costs effectively while maintaining high service quality, fostering a workplace environment that supports employee engagement and productivity. You will develop and manage third-party vendor relationships, driving performance and cost efficiencies while collaborating across procurement to leverage global scale advantages.

Real estate operations and capital project execution are integral parts of this role. You will lead office buildouts, renovations, and space optimization initiatives while partnering with internal and external teams to ensure projects are delivered on time and within budget. Further, you will support organizational transformation efforts, from vendor transitions to changes in operating models, to evolve workplace service delivery in response to the changing nature of work.

This position requires at least 12 to 15 years of relevant experience in building management, real estate, or workplace experience, with proven leadership across multi-site and multi-country operations. You will demonstrate strong financial acumen and have a track record of managing large budgets and leading outsourcing and vendor management strategies. This role also demands a confident executive presence, capable of influencing senior stakeholders and driving alignment across multiple business areas. Experience in the entertainment industry, executing return-to-office or hybrid workplace initiatives, and holding industry certifications or advanced training are highly preferred.

This position is based in an office environment requiring a minimum of 4 days per week onsite, underlining the importance Warner Music Group places on collaboration and in-person engagement to drive talent development and foster strong working relationships. The annual salary range for this role is $180,000 to $200,000, depending on experience and other factors. Warner Music Group is an Equal Opportunity Employer committed to creating an inclusive and respectful workplace for employees from all backgrounds.

Joining Warner Music Group means becoming part of a vibrant, global music ecosystem where creativity and innovation meet strategic business execution to enable an inspiring work culture. This role offers an exciting opportunity to contribute to the company's success while shaping workplace experiences that empower music makers, business leaders, and teams across the Americas.