Sr Director, Event Technology I, Venues- The Diplomat Beach Resort, Hollywood FL

Encore is a leading event technology company specializing in providing comprehensive audiovisual, event production, and technical services across various venues including hotels, convention centers, and large-scale event spaces. Known for its commitment to innovation, quality, and customer satisfaction, Encore partners with industry-leading venues to deliver world-class event experiences. The organization fosters a dynamic and inclusive workplace culture that values diversity, professional growth, and teamwork. With a focus on leveraging cutting-edge technology and dedicated service, Encore strives to set the standard in the event technology and live event service industry, ensuring client success through tailored and impactful event solutions.

The role of Senior Director, Event Technology (Sr DET I) at Encore is a pivotal leadership position responsible for overseeing sales and operations teams to meet targeted revenue and profitability goals across assigned venue locations. This position is crucial in maintaining and expanding business relationships with key venue partners, including hotel management and production teams, to enhance collaboration and boost business growth. The Sr DET I manages venues generating between $8 million and $20 million in annual revenue and reports directly to a Regional Director or Regional Vice President of Venues.

As Senior Director, Event Technology, the individual will champion a culture of high performance, accountability, and continuous improvement within their teams. They will direct strategic planning and execution of event services, ensuring operational excellence and uncompromising service quality. The role demands expertise in financial management, including budgeting, forecasting, and cost control, to optimize profitability while driving customer satisfaction. The Sr DET I leads efforts in technical support, equipment management, and workforce allocation to maximize resource efficiency and maintain top-tier event production standards.

This leadership role also focuses heavily on people development, mentoring staff, and fostering an environment that values learning and quality commitment. The Senior Director will manage human resource activities, including performance management, employee engagement, and succession planning, with keen attention to union labor dynamics where applicable. Embracing Encore's core values, the Senior Director promotes diversity, equity, and inclusion initiatives and ensures safety compliance across all operations.

The position requires flexibility and readiness to work irregular hours, including evenings, weekends, holidays, and on-call status. Physical demands are diverse, involving moderate lifting, walking, standing, and the operation of high-end audiovisual equipment in varied work environments, primarily hotels and convention centers. Encore offers a competitive salary range of $74,182 to $96,437, which can vary depending on experience, location, and skill set, along with potential bonuses or incentives.

Overall, the Senior Director, Event Technology is a strategic, operational, and people-centric leadership opportunity at Encore, suited to a seasoned professional who excels in driving results, nurturing client relationships, and leading high-performing teams in the fast-paced event technology sector.