Sr. Associate, NCS Central Operations

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $73,000.00 - $95,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Flexible work arrangements

Job Description

LA28 is an independent, non-profit, privately funded organizing committee responsible for hosting the Los Angeles 2028 Olympic and Paralympic Games. This organization has a unique and significant mission to create a Games experience that celebrates the diverse culture, heritage, and spirit of Los Angeles and the United States. With the 2028 Games marking the return of the Summer Olympics to the U.S. for the first time in 32 years, and Los Angeles hosting for the third time and the first time welcoming the Paralympic Games, LA28 represents a pivotal chapter in Olympic and Paralympic history. The organization is dedicated to delivering an unparalleled experience for athletes, fans, partners, and the wider community, guaranteeing a celebration of legacy and innovation in the Olympic Movement.\n\nThe Senior Associate, NCS Central Operations plays a critical role within LA28 on the National Olympic and Paralympic Committee Services (NCS) Team. This team is focused on engaging, empowering, and supporting 206 National Olympic Committees (NOCs) and 185 National Paralympic Committees (NPCs) in their preparation and planning for the Games. The role is fundamental in coordinating and executing high-quality pre-Games meetings, events, and client engagement initiatives. Serving as a key connector among internal teams, external stakeholders, and leadership, the Senior Associate is entrusted with managing logistics, communications, and project workflows to ensure seamless service delivery.\n\nWorking under the NCS Services and Operations Manager, the Senior Associate manages multiple concurrent projects and events such as Open Days, Chef de Mission seminars, webinars, and individual visits, handling complex logistics like registration, venue coordination, materials preparation, and post-event reporting. Additionally, the role supports operational functions including budget tracking, procurement, onboarding of staff, and volunteer coordination. This position demands high organizational skills, attention to detail, and the ability to drive collaboration and communication across multiple teams. The Senior Associate also contributes to games-time readiness activities and supports live event operations, ensuring that critical NCS services and programs run smoothly during the Games.\n\nThe annual base salary range for this position is $73,000 to $95,000. LA28 does not provide relocation assistance. The role requires onsite presence at the Downtown Los Angeles office, and candidates must be prepared for a dynamic environment with potential work during evenings, weekends, and holidays at peak times. LA28 values inclusion, integrity, optimism, boldness, and excellence, encouraging candidates from diverse backgrounds to apply, with a commitment to nondiscriminatory hiring practices and compliance with the Los Angeles Fair Chance Initiative for Hiring Ordinance.

Job Requirements

  • Bachelor's degree in sport management, event management, communications, or related field
  • 4+ years of experience in event management, project management, or operations
  • Multilingual with English required
  • proficiency in French, Spanish, or other languages a plus
  • Passion for sport and enthusiasm for the Olympic and Paralympic Movement
  • Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and SharePoint
  • Experience with project management or event management software such as Event Spark, Smartsheet, or Qualtrics
  • Strong attention to detail, follow-through, and accountability
  • Excellent written and verbal communication skills
  • Experience collaborating with international organizations or conducting business across multiple regions including Asia, Oceania, Europe, Americas, and Africa
  • Hands-on experience delivering large-scale events or managing complex event operations
  • Available to work onsite in Downtown Los Angeles office
  • Ability to work evenings, weekends, and holidays during peak event periods
  • Ability to work efficiently in an open office environment

Job Qualifications

  • Bachelor's degree in Sport Management, Event Management, Communications, or a related field
  • 4+ years of experience in event management, project management, or operations
  • Multilingual (English required
  • French, Spanish, or other languages a plus)
  • Passion for sport and enthusiasm for the Olympic and Paralympic Movement
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint
  • Experience with project management or event management software (e.g., Event Spark, Smartsheet, Qualtrics)
  • Strong attention to detail, follow-through, and accountability
  • Excellent written and verbal communication skills
  • Experience collaborating with international organizations or conducting business across regions including Asia, Oceania, Europe, Americas, and Africa
  • Hands-on experience delivering large-scale events or managing complex and demanding event operations

Job Duties

  • Support and/or lead the end-to-end coordination and execution of NCS pre-Games meetings and events including Open Days, Chef de Mission Seminars, webinars, and NOC/NPC individual visits
  • Facilitate all event logistics including registration, scheduling, venue/space coordination, materials preparation, communications, and post-event reporting
  • Develop and maintain detailed run-of-show documents and timelines to ensure seamless execution
  • Partner closely with NOC/NPC Relations & Planning to prepare presentations, materials, and client-facing resources
  • Serve as a key member of the central operations function, driving consistency, organization, and execution across NCS initiatives
  • Build, maintain, and track project plans, timelines, deliverables, and action items across multiple concurrent workstreams
  • Drive cross-functional alignment through meeting coordination, agenda development, note-taking, and follow-up tracking
  • Develop and manage centralized tools, trackers, and systems to support team operations and improve efficiency
  • Provide day-to-day operational support including budget tracking, expense processing, and procurement coordination
  • Support onboarding and coordination of staff, temporary workforce, and volunteers
  • Contribute to building structured processes and documentation that enable team effectiveness and scalability
  • Act as a central point of coordination across internal teams, leadership, and NOCs/NPCs
  • Support the distribution and development process of key communications including newsletters, extranets, policies, guides, and event-related materials
  • Support clear, timely, and consistent communication across all stakeholders
  • Support the creation and organization of materials that enhance client experience and operational readiness
  • Play a critical role in Games-time delivery, supporting the execution of NCS services, events, and operations
  • Contribute to the planning and readiness of the NCS Games-time operations, including schedules, documentation, and workforce coordination
  • Support delivery of CdM meetings, NCS spaces, and the NOC/NPC Assistants Program
  • Assist in managing real-time operations including issue tracking, resolution workflows, and stakeholder communications
  • Support a wide range of operational activities such as team arrivals, workspace setup, stress tests, reporting, ceremonies support, and critical incident response

Job Criteria

Experience

Mid Level (3-7 years)


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