Sr. Account Manager, Employee Benefits

Higginbotham Insurance Agency, Inc. is a prominent insurance firm known for its commitment to providing exceptional client service and comprehensive insurance solutions. As an established and trusted player in the insurance industry, Higginbotham specializes in offering customized employee benefits and insurance packages that cater to the diverse needs of businesses and employees. With a strong emphasis on professional integrity, innovation, and client advocacy, the company continues to build enduring relationships based on trust and results. They pride themselves on their knowledgeable team, state-of-the-art systems, and a thorough understanding of the complex regulatory environment surrounding employee benefits programs.

The Senior Account Manager role at Higginbotham Insurance Agency is integral to maintaining and strengthening the professional relationship between the agency and its clients, particularly focusing on a portfolio of level-funded and self-funded accounts. This full-time position is responsible for delivering outstanding customer service and establishing trust by accurately addressing and anticipating the needs of clients. As a pivotal liaison, the Senior Account Manager works closely with sales agents to facilitate both the renewal of existing business and the acquisition of new accounts. The role requires a thorough understanding of employee benefits, compliance with federal and state regulations such as the ACA and ERISA, and the ability to navigate the administrative and strategic facets of employee health plans.

The ideal candidate will be adept at handling client inquiries, resolving disputes, and managing transitions between insurance carriers smoothly. They will support marketing efforts for account renewals, oversee the preparation and accuracy of proposals, and generate enrollment materials to assist clients during open enrollment periods. The role also involves educating clients on regulatory changes affecting benefits programs and ensuring compliance with all relevant deadlines. Higginbotham offers a supportive work environment with a focus on continuous learning and opportunities for professional development. Compensation includes an attractive salary along with a comprehensive benefits package that covers medical, dental, vision, retirement plans, and wellness programs. This role suits candidates who are detail-oriented, communicative, team-focused, and proactive in problem-solving and client advocacy.