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Springhill Suites West Palm Beach - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
SpringHill Suites West Palm Beach I-95 is a modern, all-suite hotel under the Marriott brand, designed to cater both to short-term visitors and guests planning extended stays. Situated conveniently with easy access to key local attractions such as Roger Dean Stadium, Rosemary Square, Palm Beach International Raceway, and the Ballpark of the Palm Beaches, the hotel offers guests a comfortable, vibrant environment enhanced by thoughtful amenities. Each spacious suite includes complimentary Wi-Fi access, Marriott's renowned bedding for a restful night, and large workspaces that support business travelers' productivity. Additional hotel facilities include a complimentary breakfast buffet, a well-equipped fitness center... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in hotel or hospitality preferred
- knowledge of hotel management software
- proficiency in Microsoft Office
- excellent communication skills
- ability to multitask and handle stress
- problem-solving skills
Job Qualifications
- high school diploma or equivalent
- experience in hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- excellent communication skills
- strong problem-solving abilities
- ability to multitask effectively
Job Duties
- greet guests warmly and provide exceptional customer service
- manage check-in and check-out processes efficiently
- handle reservations and update booking systems accurately
- respond to guest inquiries and requests promptly
- resolve guest issues and complaints effectively
- coordinate with other hotel departments to ensure smooth operations
- maintain accurate financial and administrative records
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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