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SpringHill Suites St Louis Park Minneapolis West - Front Desk Agent
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability income
Long-term disability income
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
SpringHill Suites Minneapolis West is a newly renovated hotel strategically located half a mile from The Shops at West End and just 4 miles from downtown Minneapolis. Conveniently situated 16 miles from the Minneapolis-St. Paul International Airport and the Mall of America, the hotel also offers easy access to the Minneapolis Convention Center. As an all-suite accommodation, SpringHill Suites Minneapolis West features plush bedding and thoughtfully designed living spaces that include a sleeper sofa, wet bar, mini refrigerator, microwave, work desk, and modern amenities such as free high-speed wireless internet and an iPod docking station. Guests can enjoy a complimentary... Show More
Job Requirements
- High school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- availability to work varied shifts including weekends and holidays
- excellent communication skills
- strong problem-solving abilities
Job Qualifications
- High school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- excellent communication and interpersonal skills
- strong multitasking and problem-solving abilities
- ability to work varied shifts including weekends and holidays
Job Duties
- Greet guests warmly and manage smooth check-ins and check-outs
- handle guest inquiries and requests promptly and professionally
- manage reservations and coordinate with housekeeping and other departments
- process financial transactions accurately
- resolve guest issues efficiently turning potential problems into positive outcomes
- maintain organized front desk operations and support hotel staff
- communicate clearly with guests and team members to ensure seamless service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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