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Job Overview
Compensation
Hourly
Exact $16.50
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our hotel is a sophisticated Marriott property located in North Phoenix, AZ, offering stylish, all-suite accommodations ideal for both leisure and business travelers. Nestled near the Metrocenter Mall and within walking proximity to numerous dining options, our hotel combines modern conveniences with prime location advantages. We stand out with our commitment to exceptional guest experiences, offering complimentary hot breakfast, a 24-hour fitness center, and easy access to local attractions such as Castles and Coasters, Gila River Arena, and the University of Phoenix Stadium. Business travelers will appreciate our proximity to key venues including the Black Canyon Conference Center, the Bureau... Show More
Job Requirements
- Open availability including weekends
- Willingness to work a mix of morning and mostly evening shifts
- Ability to provide exceptional customer service
- High school diploma or equivalent
- Experience in hotel or related hospitality field preferred
- Proficiency with hotel management software and Microsoft Office
- Strong communication and multitasking abilities
Job Qualifications
- High school diploma or equivalent
- Experience in hospitality or hotel front desk operations preferred
- Familiarity with hotel management software
- Proficiency in Microsoft Office
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Problem-solving skills and a customer service-oriented attitude
Job Duties
- Greet guests warmly and facilitate smooth check-in and check-out processes
- Manage guest reservations and respond to inquiries promptly
- Coordinate with housekeeping and maintenance to address guest requests and room availability
- Handle guest complaints and resolve issues efficiently
- Maintain accurate financial records including cash handling and transaction processing
- Utilize hotel management software and Microsoft Office suite to ensure accurate data entry and communication
- Provide information about hotel facilities and local attractions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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