
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
wellness programs
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
Job Description
PENN Entertainment is a leading integrated entertainment and gaming company with a strong presence across North America. With 43 destinations that encompass casino gaming and sports content, PENN Entertainment offers a dynamic and fast-paced work environment where innovation and excitement are at the core of their business. Their sports offerings include theScore Bet Sportsbook and Casino, a major player in online sports betting and iCasino. The company's mission extends beyond entertainment; it emphasizes commitment to diversity, sustainability, and community well-being. PENN Entertainment fosters a culture where team members are encouraged to grow and thrive, offering competitive total rewards packages that include base salary, health and wellness programs, 401(k) matching, paid time off, and performance bonuses. The company supports career development and values employees who are enthusiastic about providing exceptional entertainment experiences to guests.
The role being offered is that of a Private Dining Attendant, responsible for ensuring the smooth operation of private dining areas within PENN Entertainment’s venues. This position demands a keen eye for detail, excellent customer service skills, and the ability to work collaboratively with a diverse team of servers, hosts, kitchen staff, and supervisors. Duties include setup and breakdown of private dining areas, maintaining cleanliness and sanitation standards per Department of Health guidelines, restocking stations with necessary supplies, and assisting team members whenever needed. Working in fast-paced, sometimes noisy environments, the attendant will play a critical role in delivering an outstanding guest experience by preparing the venue for customers and maintaining high standards throughout service. This role requires physical mobility and the ability to handle demanding work conditions including lifting up to 100 pounds and working in confined or crowded spaces. The company values professional appearance, punctuality, and consistent attendance, aligned with their standards for providing top-tier entertainment experiences. This opportunity is ideal for individuals aged 18 and over who enjoy dynamic, customer-focused roles and want to be part of an industry leader committed to diversity and sustainability.
The role being offered is that of a Private Dining Attendant, responsible for ensuring the smooth operation of private dining areas within PENN Entertainment’s venues. This position demands a keen eye for detail, excellent customer service skills, and the ability to work collaboratively with a diverse team of servers, hosts, kitchen staff, and supervisors. Duties include setup and breakdown of private dining areas, maintaining cleanliness and sanitation standards per Department of Health guidelines, restocking stations with necessary supplies, and assisting team members whenever needed. Working in fast-paced, sometimes noisy environments, the attendant will play a critical role in delivering an outstanding guest experience by preparing the venue for customers and maintaining high standards throughout service. This role requires physical mobility and the ability to handle demanding work conditions including lifting up to 100 pounds and working in confined or crowded spaces. The company values professional appearance, punctuality, and consistent attendance, aligned with their standards for providing top-tier entertainment experiences. This opportunity is ideal for individuals aged 18 and over who enjoy dynamic, customer-focused roles and want to be part of an industry leader committed to diversity and sustainability.
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate noise and bright lights
- Able to work at a fast pace in often crowded and noisy environment
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 100 pounds, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Able to meet professional appearance standards as prescribed by company policy
- Able to respond to visual and oral cues
- Physically mobile and able to push, pull, carry and lift up to 100 pounds
- Able to work at a fast pace in often crowded and noisy environments
Job Duties
- Responsible for set-up and break down of private dining areas
- Ensure each table is ready for guests arrival in accordance with venue standards
- Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards
- Attendance at pre-shift meetings
- Responsible for maintaining a regular and consistent attendance record
- Participate as a team member with all servers, hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation
- Keep dining area clear of debris and food regularly throughout the day
- Keep floors around buffet and in dining area clear of trash and debris
- Restock dishes and utensils needed for service areas throughout the buffet
- Maintain beverage stations with supplies and free from debris and trash
- Ensure that sanitation buckets and silverware soak water is changed every three hours in accordance with Department of Health Standards
- Assist co-workers in stations as needed per business needs
- Assist in any duties deemed necessary from supervisors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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