Job Overview
Compensation
Hourly
Range $7.50 - $14.25
Benefits
Health Insurance
401(k) matching
Paid Time Off
wellness programs
Performance bonus
Job Description
PENN Entertainment is a dynamic leader in the gaming and hospitality industry, renowned for delivering thrilling experiences and entertainment across a wide range of venues including casinos, racetracks, and online platforms. As a company deeply rooted in creating memorable moments for guests, PENN Entertainment prides itself on fostering a vibrant work environment where team members are motivated by a true passion for delivering fun and excellent customer service. The company values diversity and encourages an inclusive culture where employees from various backgrounds work collaboratively to achieve shared goals. By joining PENN Entertainment, employees become part of a respected brand that is committed to supporting career growth and professional development, ensuring every team member has access to the resources and mentorship needed to advance and succeed.
The Bartender role at PENN Entertainment is pivotal in enhancing the guest experience through skilled beverage service and attentive hospitality. This position requires an individual who thrives in a fast-paced, energetic setting and who can efficiently manage multiple tasks while maintaining exceptional customer service standards. Bartenders at PENN are not only responsible for preparing and serving drinks but also play a key role in managing financial transactions accurately and maintaining an organized bar station. The role offers an engaging work environment where interaction with a diverse and lively customer base is common, and teamwork is essential.
Employees in this position benefit from a competitive salary package that reflects their experience and expertise. In addition to the base salary, PENN Entertainment offers an attractive Total Rewards package designed to enhance overall well-being. This includes wellness programs focused on physical, financial, and mental health, day-one medical coverage, 401(k) matching, and performance-based bonuses. The company also has a paid time off policy that increases with tenure, emphasizing its commitment to work-life balance.
Working at PENN Entertainment means contributing to an enterprise that not only values your skill set but also your career aspirations. Bartenders receive comprehensive support to develop their talents through ongoing training and career advancement opportunities. The company encourages a proactive approach to problem-solving and promotes a high-energy work culture. With a strong emphasis on collaboration, professionalism, and guest satisfaction, this role offers a rewarding experience for those passionate about hospitality and entertainment industries.
The Bartender role at PENN Entertainment is pivotal in enhancing the guest experience through skilled beverage service and attentive hospitality. This position requires an individual who thrives in a fast-paced, energetic setting and who can efficiently manage multiple tasks while maintaining exceptional customer service standards. Bartenders at PENN are not only responsible for preparing and serving drinks but also play a key role in managing financial transactions accurately and maintaining an organized bar station. The role offers an engaging work environment where interaction with a diverse and lively customer base is common, and teamwork is essential.
Employees in this position benefit from a competitive salary package that reflects their experience and expertise. In addition to the base salary, PENN Entertainment offers an attractive Total Rewards package designed to enhance overall well-being. This includes wellness programs focused on physical, financial, and mental health, day-one medical coverage, 401(k) matching, and performance-based bonuses. The company also has a paid time off policy that increases with tenure, emphasizing its commitment to work-life balance.
Working at PENN Entertainment means contributing to an enterprise that not only values your skill set but also your career aspirations. Bartenders receive comprehensive support to develop their talents through ongoing training and career advancement opportunities. The company encourages a proactive approach to problem-solving and promotes a high-energy work culture. With a strong emphasis on collaboration, professionalism, and guest satisfaction, this role offers a rewarding experience for those passionate about hospitality and entertainment industries.
Job Requirements
- High school diploma or equivalent preferred
- Minimum one year of experience as a bartender in a fast-paced environment
- Must obtain Bossier ABO and LACT
- Must have excellent customer service and interpersonal skills
- Ability to maintain a high level of confidentiality and professionalism
- Must have cash handling experience
- Ability to share or divide attention among several ongoing activities, projects, or assignments
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
- Ability to tolerate second-hand smoke, noise, and bright lights
- Ability to work at a fast pace in often crowded/noisy environment
- Ability to stand, lift, walk, bend, and stoop throughout duration of shift
Job Qualifications
- High school diploma or equivalent preferred
- Minimum one year of experience as a bartender in a fast-paced environment
- Must obtain Bossier ABO and LACT
- Must have excellent customer service and interpersonal skills
- Ability to maintain a high level of confidentiality and professionalism
- Must have cash handling experience
- Ability to share or divide attention among several ongoing activities, projects, or assignments
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
- Ability to tolerate second-hand smoke, noise, and bright lights
- Ability to work at a fast pace in often crowded/noisy environment
- Ability to stand, lift, walk, bend, and stoop throughout duration of shift
Job Duties
- Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations
- Rings all drinks into P.O.S. system
- Mix drinks according to recipes
- Keeps the station stocked with all liquor, glasses, and accessories necessary
- Maintains integrity of all financial controls and responsibilities
- Responsible for maintaining and balancing a cash drawer, credit charges, and servers' food transactions, including tips
- Provides fast, friendly, professional, and responsive customer service to guests
- Maintains cleanliness of designated area
- Ices and fills all non-alcoholic drinks for servers
- Provides work direction to assigned bar attendants
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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