Sports Fanatic Customer Service Representative supporting ESPN

TTEC is a global consulting, technology, and managed services company renowned for helping brands deliver smarter, more human customer experiences through data, artificial intelligence, and advanced technology solutions. With a deep commitment to creating meaningful connections between people and brands every day, TTEC takes pride in its award-winning employment experience and inclusive culture. Recognized as a Great Place to Work in the United States, the company is dedicated to building a diverse and inclusive workforce where every individual can feel valued, respected, and empowered to bring their authentic selves to work. TTEC thrives on a culture of community, continuous learning, and professional development, positioning itself as a leader in the customer service and experience industry. Operating globally, the company embraces innovation and technology to enable excellence in service, making a real difference in the experiences of customers across many sectors.

This role is for a Sports Fanatic Customer Service Representative supporting ESPN, the world-renowned global sports network that millions trust for their daily sports entertainment and information. Based onsite in Greenwood Village, Colorado, this position offers an exciting opportunity for sports enthusiasts to bring their passion and knowledge into the workplace. The role involves engaging with customers primarily through nonverbal platforms such as chat, text, email, social media, and direct messaging, providing timely and empathetic support related to ESPN’s services and a vibrant fantasy sports community. Starting with a base wage of $21 per hour plus performance bonuses, the position supports those who have a zeal for sports, whether it be basketball, football, or any other sport, allowing them to translate their enthusiasm into a rewarding career path. With a strong focus on professional growth, TTEC provides comprehensive training, ongoing coaching, and thousands of free courses designed to equip employees with the skills needed to excel and grow within the company.

Sports Fanatic Customer Service Representatives will find themselves working in a collaborative environment energized by teammates who share the same passion for sports. The role calls for individuals who are tech-savvy and adept at navigating various online platforms where the fantasy sports community thrives. Employees enjoy a sports-themed breakroom, complete with game-day vibes and memorabilia that celebrate the spirit of competition. This role is a unique blend of customer support, sports engagement, and career development, offering a chance to build lasting relationships with customers and teammates alike while contributing to the success of a vibrant new service center. It’s not just a job; it’s a community where sports fanatics can thrive professionally while doing something they love. Joining TTEC means joining a dynamic, inclusive global family committed to delivering exceptional customer experiences and fostering a culture that celebrates individuality and passion for sports.