Job Overview
Compensation
Hourly
Exact $19.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional development opportunities
Job Description
Graton Resort & Casino is a premier entertainment destination offering guests an exhilarating blend of gaming, dining, and live entertainment experiences. Located in a scenic and accessible area, the resort is renowned for its upscale casino environments, luxurious amenities, and diverse culinary options. Committed to excellence, Graton Resort & Casino prioritizes delivering exceptional guest service, welcoming environments, and a workplace culture founded on respect, teamwork, and continuous growth. The establishment attracts a wide array of visitors ranging from casual gamers to discerning diners and provides a vibrant atmosphere infused with the thrill of casino action and the warmth of hospitality.
The Playbook Sports Bar Server Assistant role at Graton Resort & Casino is integral to the smooth operation of the bar and dining areas, supporting servers and bartenders in delivering premium guest experiences. This position involves bussing tables, replenishing service stations, and maintaining cleanliness to ensure an inviting and efficient environment for guests. In addition to assisting with general bar and dining support, the Server Assistant delivers food orders from the kitchen promptly and accurately to the correct guests, enhancing the overall satisfaction and dining flow. Teamwork and communication are essential elements of this role, requiring close coordination with both kitchen and front-of-house teams. The individual holding this position is expected to maintain a professional and polished demeanor at all times, reflecting the resort's high standards.
Employment with Graton Resort & Casino is typically full-time or part-time with flexible shifts, including nights, weekends, and holidays to accommodate high traffic periods and special events. The pay rate for this position starts at $19.50 per hour, reflecting the commitment to offering competitive compensation to talented team members. The Server Assistant position is ideal for candidates who have experience in hospitality or food service environments and are passionate about delivering attentive, friendly, and personalized service. Expectations include understanding and upholding health and safety standards and actively contributing to a welcoming atmosphere. This role supports Graton’s vision to constantly redefine hospitality through dedication and professionalism, providing guests a memorable visit every time they step into the Playbook Sports Bar.
The Playbook Sports Bar Server Assistant role at Graton Resort & Casino is integral to the smooth operation of the bar and dining areas, supporting servers and bartenders in delivering premium guest experiences. This position involves bussing tables, replenishing service stations, and maintaining cleanliness to ensure an inviting and efficient environment for guests. In addition to assisting with general bar and dining support, the Server Assistant delivers food orders from the kitchen promptly and accurately to the correct guests, enhancing the overall satisfaction and dining flow. Teamwork and communication are essential elements of this role, requiring close coordination with both kitchen and front-of-house teams. The individual holding this position is expected to maintain a professional and polished demeanor at all times, reflecting the resort's high standards.
Employment with Graton Resort & Casino is typically full-time or part-time with flexible shifts, including nights, weekends, and holidays to accommodate high traffic periods and special events. The pay rate for this position starts at $19.50 per hour, reflecting the commitment to offering competitive compensation to talented team members. The Server Assistant position is ideal for candidates who have experience in hospitality or food service environments and are passionate about delivering attentive, friendly, and personalized service. Expectations include understanding and upholding health and safety standards and actively contributing to a welcoming atmosphere. This role supports Graton’s vision to constantly redefine hospitality through dedication and professionalism, providing guests a memorable visit every time they step into the Playbook Sports Bar.
Job Requirements
- minimum one year experience in gourmet, fine dining, or high-volume restaurants
- ability to communicate effectively with guests, team members, and management in English
- must be 21 years of age or older
- must possess or obtain a California Food Handler Certification
- flexibility to work weekends, holidays, and various shifts including nights
Job Qualifications
- ability to communicate effectively in English
- one year of experience in gourmet, fine dining, or high-volume restaurants
- must be at least 21 years of age
- possession or ability to obtain California Food Handler Certification
- capacity to handle a flexible work schedule including weekends, holidays, and all shifts
Job Duties
- redifine hospitality by living and promoting company values
- maintain knowledge of food and beverage offerings and confidently explain the menu
- follow steps of service consistently
- deliver food promptly and accurately to tables
- provide bread and water service according to standards
- monitor guest satisfaction and address concerns
- communicate effectively with kitchen and front-of-house staff
- assist with setting up, maintaining, and breaking down dining and service areas
- clear tables and service areas following prescribed methods
- maintain cleanliness and sanitation in all work areas
- adhere to health and safety standards at all times
- provide attentive and friendly service
- assist with additional tasks as directed by supervisors or managers
Job Criteria
Experience
No experience required
Job Location
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