Specialty Travel Consultant

Brigham Young University (BYU) is the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints. Renowned for its commitment to both academic excellence and spiritual growth, BYU strives to be among the top universities globally. With a mission deeply rooted in the Gospel of Jesus Christ, BYU is dedicated to assisting individuals in their quest for perfection and eternal life. The university offers an inspiring environment where faith, learning, and community seamlessly blend to create a unique culture of belonging. Its beautiful and historic campus enhances this experience, offering faculty and staff endless opportunities for professional growth, weekly devotionals, and meaningful service to others. As a faith-based institution, BYU strongly prefers to hire members of The Church of Jesus Christ of Latter-day Saints who are worthy to hold a current temple recommend. This commitment to faith and values shapes the work environment, fostering a supportive and uplifting atmosphere for all employees.

The Specialty Travel Consultant role at BYU is a dynamic position responsible for overseeing corporate and deployed travel office operations within the university. This role serves as a trusted advisor to various campus departments, expertly coordinating complex domestic and international group travel. The consultant will leverage advanced knowledge of multiple programs including international study, For the Strength of Youth, Expeditions, Continuing Education, and athletic travel. Responsibilities include managing high volumes of corporate travel demands, driving process improvements, and leading impactful travel office projects under the guidance of the corporate travel supervisor. The position requires strategic planning and close collaboration with university departments to design and implement sophisticated travel logistics and event coordination plans, ensuring smooth execution of university-hosted events. On-site logistics management is a critical aspect, including airport coordination, hotel arrangements, catering, and event venue setup for large groups and VIPs. The consultant will also handle contract negotiation with airlines, hotels, and venues to secure optimal terms and manage intricate travel itineraries involving air, hotel, and rental car bookings for individuals and groups. Essential duties include managing travel transactions such as ticket refunds and exchanges, providing policy guidance to ensure compliance, and offering emergency support with 24/7 availability. This role also demands auditing daily transactions, organizing campus visits for feedback and performance assessment, delivering informative presentations, and managing unused ticket resources. The Specialty Travel Consultant at BYU plays a vital role in enhancing travel services and supporting the university’s mission through exceptional logistical expertise and customer engagement. The position offers a competitive salary range of $65,500 to $84,500 per year and a comprehensive benefits package. The workplace culture balances professional challenges with a strong work-life ethos, contributing to a meaningful career at an institution that values faith and excellence.