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Specialty Team Leader (Beer, Wine, Cheese & Chocolate Department Manager)

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $22.40 - $40.40
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Work Schedule

Flexible
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Benefits

Store discount
Paid Time Off
financial wellness programs
Health and wellness support programs
employee perks

Job Description

Whole Foods Market is a distinguished grocery retailer renowned for its commitment to nourishing people and the planet. Founded with a mission to improve how individuals eat, Whole Foods Market goes beyond just providing fresh, organic, and healthy food options to its customers. It actively engages in community initiatives such as funding grants for school gardens, improving access to nutritious food in underserved food deserts, and contributing to poverty alleviation in developing countries. This holistic approach to food retailing sets Whole Foods Market apart as a leader and innovator in the grocery industry, dedicated to making a meaningful difference both locally and globally.

As a company, Whole Foods Market isn’t just a place to shop; it is a place where team members can grow personally and professionally while contributing to impactful causes. The company promotes a work culture rooted in core values focused on excellence, sustainability, and social responsibility. Whole Foods Market provides both full-time and part-time employment opportunities, with a wage range for this position between $22.40 to $40.40 hourly, based on experience. They offer comprehensive "Whole Benefits," which include paid time off, health and wellness support, financial wellness programs, and employee discounts.

The role offered is a leadership position within the Specialty team, entrusting the candidate with overall leadership and operational management responsibilities. The successful candidate will oversee daily store operations including profitability, expense management, merchandising, labor control, compliance with health and safety regulations, and completion of special projects. Essential to the role is leading, developing, and mentoring Associate Team Leaders and Team Members, ensuring their growth and performance while maintaining a positive work environment.

This position requires a strong focus on customer service excellence, adherence to standard operating procedures, and a deep commitment to Whole Foods Market’s vision and goals. The Specialty Team Leader champions exceptional retail execution by setting clear standards, monitoring sales and margins, and maintaining optimal inventory and product presentation. A key component of this role is fostering teamwork, mutual respect, and high morale within the team while ensuring compliance with regulatory standards, including food safety.

Ideal candidates will bring at least 24 months of retail experience with over 12 months in leadership roles, demonstrating effective decision-making, prioritization, and delegation skills. The role demands proficiency with operational software and Microsoft Office, alongside financial acumen necessary for monitoring profitability and inventory controls. Candidates are expected to either possess or commit to obtaining food safety certification within six months of employment.

Physical requirements include the ability to lift up to 50 pounds, standing or walking for extended periods, and the ability to work flexible hours including nights, weekends, and holidays. The role also necessitates handling tools and machinery safely, such as box cutters and electric pallet jacks, and may require completion of TIPS certification for alcohol service.

In sum, this leadership opportunity at Whole Foods Market offers an enriching environment where individuals can thrive professionally while contributing positively to their communities and society at large. The position blends operational expertise, team development, customer service excellence, and a passion for sustainability and health, making it an ideal career move for motivated leaders passionate about making a difference.

Job Requirements

  • Must have 24 or more months of retail experience including 12 or more months of team leadership experience
  • Must commit to obtaining food safety certification within 6 months if not already certified
  • Must be able to lift 50 pounds
  • Must be able to stand or walk for 6-8 hours during an 8-hour shift
  • Must be able to perform bending, twisting, squatting, and reaching motions
  • Must be able to use tools and equipment including box cutters and electric pallet jacks
  • Must be able to work a flexible schedule including nights, weekends, and holidays
  • Must be at least 18 years old to serve alcohol and complete TIPS training if applicable

Job Qualifications

  • Minimum 24 months retail experience
  • At least 12 months of team leadership experience
  • Food safety certification or commitment to obtain within 6 months
  • Advanced knowledge of products, buying, pricing, merchandising, and inventory management
  • Excellent interpersonal, motivational, and team-building skills
  • Proficient in Microsoft Office and operational applications
  • Ability to teach others positively and constructively
  • Thorough knowledge of regulatory and safety policies
  • Strong mathematical skills for financial and inventory management
  • Demonstrated leadership, decision-making, and delegation abilities

Job Duties

  • Hold ATLs, supervisors, and Team Members accountable for delivering outstanding customer service
  • Define and develop clear expectations to achieve the highest standards of retail execution
  • Effectively delegate to and empower ATLs and Team Members
  • Monitor and achieve sales, margin, expense, and labor targets
  • Maintain proper product assortment, merchandising, and inventory control
  • Ensure products are cross-merchandised according to guidelines
  • Ensure adherence to category management schedule and planograms
  • Ensure nutritional aspects are displayed correctly
  • Establish and maintain collaborative working relationships with departmental and store leadership
  • Maintain compliance with relevant regulatory rules and standards
  • Foster a positive environment of teamwork, respect, and morale
  • Maintain awareness of customer needs and direct Team Members accordingly
  • Select, train, develop, and mentor Team Members
  • Communicate and maintain Team Member safety and security standards
  • Provide performance evaluations
  • Consistently communicate and model Whole Foods Market vision and goals

Job Criteria

Experience

Mid Level (3-7 years)


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