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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
healthcare
Training and Development
Internal mobility
Paid Time Off
Employee Discounts
supportive work environment
Job Description
Maman is a renowned French bakery, café, and leading lifestyle brand established in 2014 by founders Elisa Marshall and Benjamin Sormonte. With locations spread across North America and Canada, Maman is celebrated for its inspiration drawn from family traditions and commitment to using the highest quality ingredients. The bakery offers a wide array of delicious baked goods, including their famous nutty chocolate chip cookie, alongside an extensive selection of coffee, fresh breakfast, and lunch options. These range from hearty salads and sandwiches to savory quiches, catering to a diverse clientele seeking authentic French-inspired flavors delivered with a contemporary twist.
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Job Requirements
- Minimum 2 years barista experience
- Knowledge of third wave coffee
- Passion for hospitality
- Ability to multi-task and manage time effectively
- Strong communication skills
- Flexibility to work weekends, holidays, and special events
- Friendly and upbeat attitude
- Ability to maintain high standards of cleanliness and customer service
Job Qualifications
- You have third wave coffee experience
- You have minimum 2 years barista experience
- You are an experienced front of house professional with a sweet tooth for cookies
- Hospitality is your passion
- you make a point of keeping up with the latest industry trends & love latte art
- Quality, aesthetics & top notch customer experience is a non-negotiable for you
- You make people feel good—your team and guests alike
- You work positively and collaboratively to achieve the highest standards of delivery
- You learn quickly and are able to adapt to maman’s unique culture
- Smart, no ego, upbeat, friendly, & efficiency oriented
- Flexible schedule that will include weekends, holidays, and special events
- If we get stuck in an elevator together, you’ll crack a joke and we’ll laugh along the way
Job Duties
- Create & serve our full beverage menu while upholding consistency of the maman beverage standards
- Work with top of the industry equipment and high quality, locally roasted coffee
- Manage your time effectively and multi-task with efficiency that does not compromise quality
- Efficiently work on the barista station while delivering beautiful & artistic espresso beverages
- Successfully communicate specials of the season & encourage guests to try our best selling items
- Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service
- Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability
- Always keep your barista station sparkling
- Investigate and resolve any guest concerns
- Assist with re-stocking at the end of your shift
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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