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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.75 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
The hiring establishment is a cooperative grocery store known for its commitment to community values, sustainability, and providing high-quality specialty food products. As a cooperative, the company operates on the principles of shared ownership and democratic decision-making, fostering a work environment centered on respect, customer service excellence, and ethical business practices. The Specialty Department within this cooperative focuses on offering a diverse selection of fine cheeses, wines, beers, and other specialty foods that cater to the tastes and needs of local customers who value both quality and sustainability. This store is part of a larger network of cooperatives that strive... Show More
Job Requirements
- High school diploma or equivalent
- Customer service experience
- Ability to read and comprehend written instructions
- Effective oral and written communication skills
- Basic math skills including currency and measurements
- Ability to prioritize and multi-task
- Proficiency with computers and software
- Ability to stand for extended periods
- Ability to lift up to 30 pounds frequently and up to 50 pounds occasionally
- Availability to work flexible hours based on business needs
- Maintenance of California Food Handler’s Certification as required by management
Job Qualifications
- Customer service experience
- Ability to read and comprehend simple instructions, correspondence, and memos
- Effective and respectful communication skills with diverse customers and staff
- Ability to present information effectively in one-to-one and small group situations
- Basic math skills including addition, subtraction, multiplication, and division with relevant units
- Ability to read and follow standard recipes
- Ability to measure, mix, and prepare raw ingredients according to specifications
- Ability to apply common sense understanding to carry out instructions
- Ability to prioritize tasks and multi-task
- Proficiency in email, website, and time clock software
- High school diploma, GED, or equivalent certificate
- Knowledge and experience in beer, wine, spirits, and cheese industry preferred
- Experience working with vendors preferred
Job Duties
- Uphold all Co-op policies, procedures, and expectations
- Greet customers and provide friendly, helpful, courteous, and prompt customer service based on individual customer needs and wants
- Recommend suitable options based on customer preferences, provide tasting samples, and answer questions about ingredients and sourcing
- Order, receive, and merchandise wine, beer, cheese, and olive products following proper guidelines for merchandising, rotation, sanitation, pricing, mechanizing, and organic quality standards
- Consistently replenish products to ensure freshness and visibility
- Handle product returns from customers and arrange returns and credits to vendors
- Maintain a working knowledge of all items, ingredients, vendors, and products in all Specialty Department areas
- Prioritize time to ensure that prep work, receiving, stocking, cleaning, and customer service are handled efficiently
- Clean and maintain work areas, including floors, facilities, utensils, and equipment
- Rotate all product using first in, first out (FIFO)
- Follow all safe food handling guidelines and proper sanitation procedures
- Use equipment safely and check chemical sanitation levels
- Receive orders, weigh in product, inspect for quality, and fill out receiving reports
- Attend meetings and events as requested
- Perform other duties and work in other departments as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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