Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $77,000.00 - $102,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Professional development opportunities

Job Description

The Ritz-Carlton is a globally recognized luxury hospitality brand known for setting the highest standards in guest service and luxury experiences. As part of Marriott International, The Ritz-Carlton operates over 100 award-winning properties worldwide, delivering exceptional hospitality experiences that leave a lasting impression on guests. The brand is renowned for creating unique and memorable stays inspired by its Gold Standards, which include principles such as the Employee Promise, Credo, and Service Values. This culture empowers its associates to be creative, thoughtful, and compassionate while working together to uphold the company's reputation as a global leader in luxury hospitality. Marriott International emphasizes diversity and inclusion, providing an equal opportunity workplace that values and celebrates the rich blend of backgrounds, talents, and experiences of its team members. The commitment to non-discrimination ensures that all employees, including those with disabilities or veteran status, are welcomed and supported.

This position is a full-time management role located in Irving, Texas, at a Ritz-Carlton property. The annual salary ranges between $77,000 and $102,000, with bonus eligibility included. The role involves managing the specialty restaurant kitchen, ensuring the quality, consistency, and productivity of culinary operations. The individual in this position is accountable for coordinating menus, purchasing, staffing, food preparation, and compliance with sanitation and food standards. Beyond overseeing daily kitchen operations, this role requires hands-on culinary skills as well as leadership qualities to develop and train the team, improving overall guest and employee satisfaction while maintaining operating budgets.

The Culinary Manager will develop new menu applications and ideas specific to the specialty restaurant, supervise kitchen shift operations, and monitor proper food handling and storage. They will regularly assess food quality, plating, and presentation to meet the highest standards, ensuring that culinary offerings delight guests and adhere to applicable laws and regulations. This management role also encompasses hiring and cross-training employees, setting kitchen performance goals, managing budgets, and implementing safety standards.

Employee engagement and fostering a culture of trust and respect are central to this role. The manager will lead by example, guiding teams with strong interpersonal and communication skills to encourage cooperation and excellence. They will address guest feedback and complaints, ensuring service delivers superior customer satisfaction. As a key figure in the restaurant’s success, the Culinary Manager helps build a collaborative team environment while aligning kitchen operations with the property’s financial objectives.

In joining The Ritz-Carlton team, the Culinary Manager becomes part of a prestigious brand dedicated to the luxury hospitality industry, with opportunities for career growth and development. Employees are encouraged to bring their best selves to work, contribute to a supportive team culture, and advance their professional skills within a globally respected organization. This role is ideal for an experienced culinary professional with strong leadership capabilities, a passion for premium food service, and a commitment to excellence in guest experiences.

Job Requirements

  • High school diploma or GED
  • Culinary, food and beverage, or related professional experience
  • OR 2-year degree from accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
  • Experience in culinary, food and beverage, or related professional area
  • Strong leadership skills
  • Effective communication abilities
  • Knowledge of food safety and sanitation
  • Experience managing kitchen operations and budgets
  • Commitment to customer service excellence
  • Ability to train, mentor and develop staff
  • Capacity to handle guest feedback and resolve complaints
  • Willingness to work full time in Irving, Texas
  • Authorization to work in the United States

Job Qualifications

  • High school diploma or GED with 4 years experience in culinary, food and beverage or related professional area
  • OR 2-year degree from accredited university in Culinary Arts, Hotel and Restaurant Management or related major with 2 years experience in culinary, food and beverage or related professional area
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Proficient in menu development and food preparation
  • Knowledge of food safety, sanitation standards and regulations
  • Ability to manage budgets and kitchen operations
  • Customer service oriented with a commitment to guest satisfaction
  • Experience with employee training, coaching and performance management
  • Problem-solving and decision-making skills
  • Ability to work under pressure in a dynamic environment

Job Duties

  • Develop and design new menu applications and ideas for specialty restaurant
  • Supervise specialty restaurant kitchen shift operations and ensure compliance with food and beverage policies
  • Maintain food preparation handling and correct storage standards
  • Recognize superior quality products, presentations and flavor
  • Plan and manage food quantities and plating requirements
  • Communicate production needs to key personnel
  • Assist in developing daily and seasonal menu items
  • Ensure compliance with all applicable laws and regulations
  • Follow proper handling and temperature guidelines for food products
  • Estimate daily specialty restaurant production needs
  • Prepare and cook foods for guests or special functions
  • Check quality of raw and cooked food products
  • Determine food presentation and create decorative food displays
  • Supervise and coordinate activities of cooks and kitchen staff
  • Utilize interpersonal and communication skills to lead and influence team
  • Lead shift teams and personally prepare food items
  • Manage specialty restaurant kitchen employees and daily operations
  • Encourage mutual trust, respect and cooperation among team members
  • Serve as role model demonstrating appropriate behaviors
  • Ensure productivity levels of employees
  • Cross-train employees for successful daily operations
  • Ensure employees understand expectations and parameters
  • Establish open and collaborative relationships within the team
  • Set and support kitchen performance, budget and team goals
  • Develop plans to prioritize and organize daily kitchen work
  • Manage kitchen operations to meet or exceed budget goals
  • Investigate and follow up on employee accidents
  • Implement safety standards
  • Provide exceptional customer service and ensure guest satisfaction
  • Manage day-to-day restaurant quality and standards
  • Improve service through coaching and feedback
  • Set positive examples for guest relations
  • Emphasize guest satisfaction and continuous improvement
  • Empower employees to deliver excellent customer service
  • Handle guest problems and complaints
  • Obtain guest feedback on product quality and service levels
  • Identify developmental needs and provide coaching and mentoring
  • Participate in staff training on menu items
  • Manage employee discipline procedures
  • Contribute to performance appraisal process and feedback
  • Utilize on-job training tools
  • Assist in interviewing and hiring new employees
  • Provide information to supervisors and coworkers
  • Analyze information and solve problems
  • Attend pertinent meetings

Job Criteria

Experience

Mid Level (3-7 years)


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