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Specialist Special Events & Promotions - Full Time

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

Palms Casino Resort is a renowned entertainment destination located in Las Vegas, Nevada, known for its vibrant casino environment, luxurious hotel accommodations, and exceptional guest services. The resort prides itself on delivering high-quality experiences through various entertainment options, dining venues, and unique special events that attract guests from all over the world. As a full-service resort and casino, Palms offers a dynamic workplace that values creativity, teamwork, and excellence. Employment with Palms Casino Resort provides the opportunity to be part of a diverse team dedicated to upholding the high standards and innovative spirit of the brand.

The Specialist positi... Show More

Job Requirements

  • At least 2 years of casino, marketing, communications or business-related experience
  • Strong understanding of Microsoft Office including Word, Excel, PowerPoint, Access, and Outlook
  • Strong problem-solving skills and ability to work independently
  • Ability to handle multiple projects and work well under pressure
  • Ability to interact well with internal departments and external vendors
  • Availability to work flexible hours, nights, weekends, and holidays
  • Regular and predictable attendance
  • Well-groomed appearance
  • Minimum age of 21 years
  • Ability to obtain and renew Nevada Gaming license
  • Compliance with responsible gaming guidelines
  • Maintain confidentiality of company information
  • Physical ability to perform job duties in a casino/hotel setting
  • Tolerance for varying noise levels, temperature, illumination, and air quality
  • Ability to lift and move up to 50 pounds occasionally

Job Qualifications

  • At least 2 years of Casino, Marketing, Communications or Business-related experience
  • Strong understanding of Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook)
  • Strong problem-solving abilities
  • Capacity to work independently and make appropriate decisions without supervision
  • Ability to handle multiple projects at one time and react well under pressure
  • Ability to interact well with internal departments and external vendors
  • Ability to work flexible hours including nights, weekends, and holidays
  • Must present a well-groomed appearance
  • Must be 21 years of age
  • Ability to obtain/renew all government required licenses or certification, specifically a Nevada Gaming license

Job Duties

  • Performs the day-to-day operations of the Special Events & Promotions Department
  • Responsible for various administrative duties such as drafting memorandums, ordering, stocking, filing and maintaining inventory of department/event supplies
  • Works with the Manager Special Events & Promotions to develop an overview and creative strategy for each assigned event
  • Utilizes event checklists as an organizational tool for each event and adheres to timelines as assigned
  • Coordinates event needs with internal departments including Club Serrano, Player Development, Marketing, Entertainment, Hotel, Resort Services, Warehouse, Banquets, Catering, Team Member Relations, Slot Operations, Table Games, Security, Facilities
  • Develops and distributes communications regarding assigned events and promotions with internal and external partners
  • Facilitates event logistics including load-in/out of decor, A/V, computers, signage, and reporting
  • Utilizes Gaming Systems such as IGT, PKMS and Synkros to create promotional offers and execute promotions
  • Enforces the privacy of VIP Casino Guests and limits requests for information in accordance with hotel policies
  • Researches, responds and provides event inquiry information to guests and Palms team members
  • Acts as a liaison with all vendors, guests, team members, departments, and divisions on all event relevant matters
  • Protects the confidentiality of all company files, data, and documents
  • Notifies Supervisor and/or Security of all unusual events, circumstances, missing items, or alleged thefts
  • Responds to emergency situations as necessary
  • Performs all other job-related duties as requested

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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