Specialist - Events

North Las Vegas, NV, USA|

Job Overview

Compensation

Hourly

Range $14.25 - $25.25

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Job Description

The Venetian Resort is a world-renowned luxury hotel and casino resort located on the Las Vegas Strip. Known for its elegant design inspired by Venice, Italy, and its vast array of entertainment options, dining venues, and convention facilities, The Venetian offers a unique experience for guests seeking both leisure and business engagements. As one of the premier resorts in the area, The Venetian specializes in hosting meetings, conferences, corporate events, and social gatherings. It prides itself on exceptional service standards and a deeply knowledgeable team that ensures every event is managed with precision and care. The resort is committed to delivering outstanding customer experiences, supported by state-of-the-art venue spaces and a highly skilled event management team. The employment opportunity is a full-time position that offers a dynamic work environment within one of the hospitality industry’s most respected brands. Salary details are commensurate with experience and aligned with industry standards.

The Specialist - Events for Meetings & Social Groups (M+SG) at The Venetian Resort plays a pivotal role within the Event Management team. This professional is responsible for both front-end and back-end operational support for events, acting as the critical hub for lead intake and qualification of all event inquiries specifically related to the hotel’s unique venues. The role demands deep understanding of the resort's systems, venue capabilities, and internal business rules to effectively build the foundational event framework before the event is handed over to an Event Manager. Additionally, this Specialist is responsible for managing the post-event financial reconciliation process to ensure accurate billing and revenue integrity. The position requires close collaboration with multiple departments to maintain seamless event processes, especially for events in non-primary convention center spaces.

The Specialist is the primary point of contact for qualifying and converting leads for meetings and social group business. This includes analyzing inbound event inquiries, determining the appropriate service channel, and creating complex master accounts and room blocks within the resort systems. The role further involves executing detailed post-event financial audits and reconciliation procedures to close out events accurately and promptly, ensuring financial records are complete for incentive payments. The Specialist also acts as a subject matter expert for event billing and system architecture, providing critical financial support to Event Managers, internal partners, and clients alike. This comprehensive role supports smaller-scale corporate, tradeshow, and social event programs from the inquiry stage through to final billing.

Candidates seeking this role should demonstrate a strong background in hospitality services, with particular experience in event planning, administrative support, and the Meetings, Incentives, Conferences, and Exhibitions (MICE) industry. Essential skills include proficiency in relevant software systems such as Microsoft Office, LMS, EBMS, Microsoft Dynamics CRM, and Social Tables. Effective communication skills and the ability to work varied shifts including nights, weekends, and holidays are also critical. The Venetian Resort maintains high standards for professionalism and safety, and this position requires consistent attendance and adherence to company conduct policies. For individuals passionate about event management in a luxury hospitality environment, this role offers a challenging and rewarding career opportunity with exposure to a world-class venue and an industry-leading team.

Job Requirements

21 years of age
Proof of authorization/eligibility to work in the United States
High school diploma or equivalent
Must be able to obtain and maintain any certification or license as required by law or policy
2 years of experience in food and beverage preferred
Must be able to work varied shifts, including nights, weekends and holidays

Job Qualifications

High school diploma or equivalent
2 years of experience in a hospitality services position
Working knowledge of Microsoft Office, LMS, EBMS, Microsoft Dynamics CRM, and Social Tables
Working knowledge of MICE industry
1-year prior experience in groups or hotel hospitality preferred
Demonstrated experience in event planning and/or administrative support preferred
Working knowledge of various food service styles preferred
Ability to communicate clearly and effectively in English, both spoken and written
Strong interpersonal skills

Job Duties

Serve as the primary intake and qualification specialist for all M+SG business, analyzing inbound leads to strategically determine the service path, converting qualified opportunities
Construct the foundational framework for events by building complex master accounts, establishing room blocks, and structuring billing pathways within the resort's systems, ensuring a seamless transition to the assigned Event Manager
Own and complete post-event financial lifecycle, performing comprehensive audits, executing all reconciliation and closing procedures for master accounts, and ensuring accurate accounting to the Incentive Team for Service Charges/Administrative Fees payout
Develop and maintain strategic partnerships with key operational departments to proactively solve challenges and optimize event processes for non-primary convention center spaces
Act as the subject matter expert for event billing and system architecture, providing critical support to Event Managers and resolving financial inquiries
Execute designated end-to-end event programs, managing smaller-scale corporate, tradeshow, and social events from initial inquiry through final billing
Perform other related duties as assigned