Special Events Specialist - Sports and Entertainment - Full Time (Caesars Palace LV)
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Job Description
Caesars Entertainment, Inc. is a leading casino-entertainment company renowned for its iconic resorts and comprehensive hospitality services across the United States. Since its inception in Reno, Nevada, in 1937, Caesars Entertainment has evolved into one of the world’s most diversified casino-entertainment providers. The company operates its resorts primarily under well-known brand names such as Caesars®, Harrah's®, Horseshoe®, and Eldorado®. Caesars Entertainment’s commitment to excellence is demonstrated through its focus on impeccable guest service, operational excellence, and technological leadership. The company not only prioritizes exceptional guest experiences but also invests in its Team Members, suppliers, communities, and the environment through its People Planet Play corporate social responsibility framework.
The Special Events Specialist – Sports & Entertainment is a full-time role based in Las Vegas, NV, at the famed Caesars Palace. This position is a vital part of the Las Vegas Market (LVM) team and centers on the successful management and execution of the Casino Sports & Entertainment Ticketing Program across all Caesars properties in Las Vegas. The specialist supports various ticketed events at major venues including Sphere, T-Mobile Arena, Allegiant Stadium, the Colosseum at Caesars Palace, and PH Live. This role requires the individual to manage ticket blocks, coordinate guest lists and seating requests, and handle both digital and physical ticket distributions efficiently.
A core part of the role involves maintaining strong working relationships with internal departments, external vendors, hosts, and stakeholders to ensure communication flows smoothly and all expectations are met. The Special Events Specialist actively contributes to marketing efforts by liaising with marketing teams to coordinate campaign communications and meet critical deadlines. The position also carries the responsibility of managing financial tracking, including compiling, updating, and reconciling reports related to ticket sales, food and beverage expenses, and event costs to ensure operational and budget compliance.
This job demands a proactive and personable relationship builder who can operate independently while managing multiple projects in a fast-paced environment. The Specialist must have excellent organizational, communication, problem-solving, and critical-thinking skills. Additionally, the role involves on-site support for events, resolving guest concerns, and ensuring that service standards are consistently upheld or exceeded. Working as part of the Caesars family, the successful candidate will support the company’s mission to "Create the Extraordinary" and embody the core values of Blazing the Trail, Winning Together, and being All-In on Service.
Overall, this position is ideal for candidates passionate about event coordination within the sports and entertainment industry who thrive in dynamic settings and excel at fostering lasting relationships. It presents an exciting career opportunity to be part of one of the most prestigious and innovative entertainment companies globally, offering extensive exposure to major events and venues in the entertainment capital of the world.
The Special Events Specialist – Sports & Entertainment is a full-time role based in Las Vegas, NV, at the famed Caesars Palace. This position is a vital part of the Las Vegas Market (LVM) team and centers on the successful management and execution of the Casino Sports & Entertainment Ticketing Program across all Caesars properties in Las Vegas. The specialist supports various ticketed events at major venues including Sphere, T-Mobile Arena, Allegiant Stadium, the Colosseum at Caesars Palace, and PH Live. This role requires the individual to manage ticket blocks, coordinate guest lists and seating requests, and handle both digital and physical ticket distributions efficiently.
A core part of the role involves maintaining strong working relationships with internal departments, external vendors, hosts, and stakeholders to ensure communication flows smoothly and all expectations are met. The Special Events Specialist actively contributes to marketing efforts by liaising with marketing teams to coordinate campaign communications and meet critical deadlines. The position also carries the responsibility of managing financial tracking, including compiling, updating, and reconciling reports related to ticket sales, food and beverage expenses, and event costs to ensure operational and budget compliance.
This job demands a proactive and personable relationship builder who can operate independently while managing multiple projects in a fast-paced environment. The Specialist must have excellent organizational, communication, problem-solving, and critical-thinking skills. Additionally, the role involves on-site support for events, resolving guest concerns, and ensuring that service standards are consistently upheld or exceeded. Working as part of the Caesars family, the successful candidate will support the company’s mission to "Create the Extraordinary" and embody the core values of Blazing the Trail, Winning Together, and being All-In on Service.
Overall, this position is ideal for candidates passionate about event coordination within the sports and entertainment industry who thrive in dynamic settings and excel at fostering lasting relationships. It presents an exciting career opportunity to be part of one of the most prestigious and innovative entertainment companies globally, offering extensive exposure to major events and venues in the entertainment capital of the world.
Job Requirements
- High school diploma or equivalent
- Minimum of one-year related work experience in ticketed, retail, sales, casino player, special or promotional events
- Excellent organizational skills
- Excellent communication skills both oral and written
- Strong problem-solving and critical thinking skills
- Ability to coordinate and execute multiple projects in a fast-paced environment
- Professional appearance and a team player
- Must be 21 years of age or older
- Ability to obtain a Nevada Gaming License
- Must be able to work independently
- Must be fluent and literate in English
- Must be able to respond calmly and make rational decisions when handling guest and employee conflicts
- Must be able to maneuver from floor to floor via stairways (minimum of 200 steps) or by escalator
- Must be able to stand for prolonged periods of time
- Must be able to walk long distances
- Must be able to lift and carry a minimum of 25 pounds
- Must have manual dexterity for stooping, bending, twisting, grabbing, gripping, typing, pulling, holding, tearing, sorting, reaching as well as operating office and computer equipment
- Must tolerate areas with secondhand smoke, dust, loud noises and bright lights
- Must be able to work a varied schedule including weekends, nights and holidays
Job Qualifications
- High school diploma or equivalent
- Minimum of one-year related work experience in ticketed, retail, sales, casino player, special or promotional events
- Excellent organizational skills
- Excellent communication skills both oral and written
- Strong problem-solving and critical thinking skills
- Ability to coordinate and execute multiple projects in a fast-paced environment
- Professional appearance and a team player
- Must be 21 years of age or older
- Ability to obtain a Nevada Gaming License
Job Duties
- Assist the LVM Sports & Entertainment Manager in strategy and execution of all ticketed events for internal and external venues like Sphere, T-Mobile, Allegiant, Colosseum and PH Live
- Assist in managing the Sports & Entertainment ticket blocks for the Las Vegas region
- Assist in managing the transfer of digital tickets and distribution of physical tickets for all Sports & Entertainment events in the LVM
- Assist in managing the marketing and communication associated with internal and external Sports & Entertainment venues, collaborating with the Marketing teams, and ensuring all deadlines are met
- Serve as the primary point of contact for internal leadership, hosts, external vendors, and key stakeholders
- Maintain a calendar of all scheduled Sports & Entertainment events ensuring files are accurate
- Communicate all upcoming and added Sports & Entertainment events to the Marketing team and property operators
- Ensure guest experience is smooth and service initiatives are met or exceeded
- Manage all Food and Beverage expenses, orders, and requests for external outlets
- Maintain accurate records of all revisions and relay pertinent information to appropriate client groups
- Compile, update, and monitor various financial reports
- Verify and reconcile all financial information and explain discrepancies
- Prepare cost projections and final costs for all ticketed events
- Process cash and credit card transactions in accordance with Marketing Operations policies
- Update and monitor guest lists and accessible seating guest lists, working with host leaders on seating requests
- Resolve client and guest concerns and disputes
- Plan or assist on Hospitality as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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