
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $106,000.00 - $157,000.00
Work Schedule
Standard Hours
Benefits
13 paid holidays and 1 personal day
vacation accrual
Sick leave accrual
medical benefits
Dental benefits
vision benefits
Wellness Program
Medical reimbursement program
Tuition Reimbursement
retirement plan participation
Supplemental retirement plans
Floating holiday leave
Job Description
The City of Tempe is a dynamic and progressive municipality located in Arizona, known for its vibrant community and commitment to providing exceptional public services. As part of its dedication to enhancing community life, the City offers a diverse range of programs and services. One of its key departments, Community Services, particularly the Recreation division, plays an essential role in organizing public events and recreational activities that enrich the lives of residents and visitors alike. Tempe’s public events reflect the city’s character, culture, and values, making it a welcoming place for all community members. The city values inclusivity, safety, cultural representation, and economic impact, ensuring that its events foster community cohesion and contribute positively to the local economy.
The Special Events Manager role at the City of Tempe is a vital leadership position that oversees the planning, coordination, and management of all major public events within the city. This full-time, regular position offers an annual salary ranging from $106,500 to $157,000, with the successful candidate’s placement depending on their experience, capped at the salary midpoint of $131,800. This role is classified as safety sensitive and requires adherence to strict policies related to workplace conduct and substance use. The typical work schedule is Monday through Friday from 8:00 a.m. to 5:00 p.m.
The Special Events Manager is responsible for ensuring that every event is well-organized, compliant with local, county, and state regulations, and reflective of Tempe’s vibrant community spirit. The position requires a strategic leader who can coordinate multiple priorities such as public safety, cultural inclusion, economic benefits, and community satisfaction. This manager leads a team, provides guidance and performance evaluations, and ensures operational budgets are managed effectively. They work collaboratively with internal departments, external organizers, and various regulatory agencies to maintain high standards of event management. In addition, they administer the event permitting system, participate in contract negotiations, and recommend policies and innovations to city leadership and city council members.
The position demands a professional who is organized, collaborative, and calm under pressure. A customer service mindset is critical to successfully responding to public inquiries and balancing the diverse needs of event stakeholders. The ideal candidate holds a bachelor’s degree in public administration, event management, communications, recreation, or closely related fields, with at least five years of relevant experience in special events management, hospitality, or venue operations. Certifications such as Certified Festival and Event Executive, Certified Crowd Manager, and FEMA Emergency Management Institute training enhance a candidate’s suitability.
The City of Tempe offers a comprehensive benefits package to its employees, including paid holidays, vacation accrual, sick leave, medical, dental, and vision benefits, wellness programs, tuition reimbursement, retirement plans, and other valuable perks. This supportive environment reflects the city’s commitment to employee well-being and professional growth. As a representative of the City, the Special Events Manager plays a key role in sustaining Tempe’s tradition of hosting safe, innovative, successful, and inclusive public events that enhance the city’s reputation and quality of life.
The Special Events Manager role at the City of Tempe is a vital leadership position that oversees the planning, coordination, and management of all major public events within the city. This full-time, regular position offers an annual salary ranging from $106,500 to $157,000, with the successful candidate’s placement depending on their experience, capped at the salary midpoint of $131,800. This role is classified as safety sensitive and requires adherence to strict policies related to workplace conduct and substance use. The typical work schedule is Monday through Friday from 8:00 a.m. to 5:00 p.m.
The Special Events Manager is responsible for ensuring that every event is well-organized, compliant with local, county, and state regulations, and reflective of Tempe’s vibrant community spirit. The position requires a strategic leader who can coordinate multiple priorities such as public safety, cultural inclusion, economic benefits, and community satisfaction. This manager leads a team, provides guidance and performance evaluations, and ensures operational budgets are managed effectively. They work collaboratively with internal departments, external organizers, and various regulatory agencies to maintain high standards of event management. In addition, they administer the event permitting system, participate in contract negotiations, and recommend policies and innovations to city leadership and city council members.
The position demands a professional who is organized, collaborative, and calm under pressure. A customer service mindset is critical to successfully responding to public inquiries and balancing the diverse needs of event stakeholders. The ideal candidate holds a bachelor’s degree in public administration, event management, communications, recreation, or closely related fields, with at least five years of relevant experience in special events management, hospitality, or venue operations. Certifications such as Certified Festival and Event Executive, Certified Crowd Manager, and FEMA Emergency Management Institute training enhance a candidate’s suitability.
The City of Tempe offers a comprehensive benefits package to its employees, including paid holidays, vacation accrual, sick leave, medical, dental, and vision benefits, wellness programs, tuition reimbursement, retirement plans, and other valuable perks. This supportive environment reflects the city’s commitment to employee well-being and professional growth. As a representative of the City, the Special Events Manager plays a key role in sustaining Tempe’s tradition of hosting safe, innovative, successful, and inclusive public events that enhance the city’s reputation and quality of life.
Job Requirements
- Five years of experience in special events management, hospitality, venue operations, or related experience
- bachelor's degree in public administration, event management, communications, recreation, or a closely related field
- must pass criminal history review
- must pass post offer/pre-employment drug and alcohol screen
- position classified as safety sensitive which prohibits all marijuana use
- ability to work Monday-Friday, 8:00 a.m. to 5:00 p.m.
- eligibility to perform the essential functions of the position with or without reasonable accommodation
Job Qualifications
- Bachelor's degree in public administration, event management, communications, recreation, or a closely related field
- five years of experience in special events management, hospitality, venue operations, or related experience
- preferred certifications include Certified Festival and Event Executive, Certified Crowd Manager, and FEMA Emergency Management Institute training (IS-15.B, IS-100, IS-200, IS-700, IS-800)
- strong leadership, organizational, and communication skills
- ability to manage budgets and coordinate with multiple stakeholders
- demonstrated ability to handle high-pressure situations calmly
- customer service orientation
- knowledge of city, county, and state regulations related to special events
Job Duties
- Oversees and evaluates event operations
- facilitates the Special Event Task Force coordinating the review and approval of event applications and identifies operational protocols with internal departments and external organizers
- ensures compliance with city, county, and state laws and policies by coordinating inspections, overseeing enforcement efforts and maintaining relationships with regulatory agencies
- supervises the work of assigned personnel, including assigning and reviewing work, providing guidance, and conducting performance evaluations
- develops and manages special events operational budget
- tracks expenses and forecasts needs
- responds to and resolves public inquiries
- administers the special event permitting system and serves as the primary system administrator and primary liaison to IT for system functionality, user support, and updates
- participates in contract development, Request for Proposal (RFP) processes and vendor negotiations
- advises City leadership and City Council on special event strategy, policy updates, operational impacts, and opportunities for innovation and improvement
- prepares and delivers reports and presentations on event operations and outcomes
- represents the City with boards, commissions, City Council, community organizations, stakeholders, and partner agencies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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