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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
This position is offered by a vibrant casino and entertainment property that prides itself on creating unforgettable experiences for its guests. Known for its lively atmosphere, excellent customer service, and exciting gaming promotions, this establishment is a leading venue for gaming and events. As part of a dynamic team, employees contribute to the overall guest satisfaction by creating an engaging and festive environment on the casino floor. The casino regularly hosts events and promotions aimed at encouraging guest interaction and providing entertainment beyond traditional gaming. The role is a full-time, front-facing position that requires an energetic individual who is passionate... Show More
Job Requirements
- Must be a minimum of 21 years of age
- Must be able to maintain appropriate Gaming License and Alcohol Awareness card
- Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate
- Previous experience in special events, casino events, or hospitality is preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities
Job Qualifications
- Previous experience in special events, casino events, or hospitality is preferred
- Excellent communication skills both written and oral
- Must possess interpersonal skills to deal effectively with business contacts and team members at all levels of the company
- Must possess a strong attention to detail
- Ability to effectively present information and respond to questions from groups of managers, staff, guests, and general public
- Ability of complex reading, writing, and task completion as well as simple math skills
- Must have the following skills: clerical, compiling, coordination, analyzing, instructing, precision working, following instructions, influencing others, memorization, problem solving, and decision making
- Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate
- Must be a minimum of 21 years of age
Job Duties
- Create an inviting socialized experience for all guests in the area by encouraging the gaming public to participate in all casino related drawings and promotions
- Emcee all casino or property wide events and promotions
- Provide excellent guest service by answering questions, giving directions, supporting marketing initiatives and solicit interest and sign-ups for casino events
- Entertain guests during their play by creating a festive and upbeat environment to engage guests through appropriate interaction and nurture extended time in play
- Observe gaming activity and relay security concerns to appropriate personnel
- Provide support to the Box Office and VIP Lounge when requested
- Perform event management, record tournament and event data, and complete and reconcile post event reports and audit packets
- Help to prepare for, set-up and execute all casino events and promotions within the property
- Create corresponding collateral for all casino events and promotions
- Communicate accurate information to guests regarding hours of operation, hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
- Move throughout the casino floor at a speed sufficient to satisfy guest needs
- Any other duties as assigned within the scope of this position
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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