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Special Events Assistant

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

The South Carolina State Museum (SCSM) is a premier cultural and educational institution dedicated to sharing the rich and diverse stories of South Carolina. Through its extensive permanent collections, thoughtful educational programs, compelling exhibitions, and dynamic digital resources, the museum showcases the state’s natural history, cultural diversity, innovative spirit, and artistic creativity. Located in Columbia, SCSM serves the community by providing enriching experiences that connect visitors of all ages to the heritage and ongoing narratives of South Carolina. As a standout establishment for learning and engagement, the museum fosters an inclusive environment that celebrates the many facets of the state’s identity and history.

We are currently seeking a Special Events Assistant to join our innovative team of professionals. This role is central to the successful execution of onsite events, representing the South Carolina State Museum in a professional, welcoming, and organized manner throughout event activities. The Special Events Assistant plays a critical part in delivering outstanding guest experiences while upholding the museum’s high standards for safety, care of exhibits, and adherence to policies. This position operates under the direction of the Special Events Manager, providing vital event coordination support, administrative assistance, and guest services. The role requires excellent interpersonal skills, multitasking ability, and a professional demeanor, especially in fast-paced or high-pressure environments that events often present.

As a Special Events Assistant, you will be a key on-site contact for guests, clients, vendors, and staff during events at the museum. You will be responsible for greeting and directing attendees, coordinating closely with vendors and caterers, and ensuring the smooth setup and breakdown of event activities. Your role includes maintaining cleanliness, following safety guidelines, managing crowd flow, and protecting valuable exhibits by monitoring guest behavior. Administrative responsibilities are also part of your duties, including managing event scheduling through the Tripleseat booking system and processing payments via the Galaxy payment system. This position offers varied and meaningful work in a vibrant museum setting, demanding availability during evenings, weekends, and holidays to meet the dynamic scheduling needs of special events. The Special Events Assistant contributes directly to making each event memorable and seamless, reflecting the museum’s mission to engage and inspire the community through shared stories and cultural celebration.

Job Requirements

  • Strong customer service and interpersonal skills
  • Basic computer skills and willingness to learn new software systems
  • Ability to remain professional and composed in fast-paced or high-pressure environments
  • Ability to stand and walk for extended periods
  • Ability to follow written and verbal instructions and enforce policies respectfully
  • Reliable, punctual, and available to work evenings, weekends, and holidays
  • Ability to work independently and as part of a team

Job Qualifications

  • Experience in event hosting, hospitality, customer service, or a related field
  • Experience with event management or booking software such as Tripleseat
  • Experience processing payments or operating point-of-sale systems such as Galaxy
  • Familiarity with event coordination or venue operations

Job Duties

  • Greet and direct guests, clients, and vendors in a professional and courteous manner
  • Serve as the primary on-site point of contact during events
  • Coordinate with vendors, caterers, and museum staff to support event execution
  • Work with the Event Coordinator to set up and execute events according to established plans
  • Monitor event areas for compliance with museum policies, safety guidelines, and schedules
  • Provide oversight in galleries and event spaces to protect exhibits and ensure appropriate guest behavior
  • Assist with event setup, placement of materials, and adjustments as needed
  • Maintain cleanliness and organization of event spaces during events
  • Assist with guest flow, crowd management, and overall event logistics
  • Support breakdown activities, including light cleanup and coordination with setup teams
  • Conduct post-event walkthroughs to ensure spaces are left in acceptable condition
  • Perform administrative tasks assigned by the Rentals Manager, including newsletters, spreadsheets, and general office support
  • Learn and use the Tripleseat booking system for event scheduling and client management
  • Learn and process payments through the Galaxy payment system according to established procedures
  • Perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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