Special Events & Community Relations Manager

Pompano Beach, FL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Competitive wages
bonus structure
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401K Savings Plan
Health savings account
flexible spending accounts

Job Description

Pro Links Sports is a renowned sports management company with a strong legacy since 1993, specializing in golf event management, sponsorship activation, corporate hospitality, and consulting services. The company is recognized globally for its comprehensive, customized golf programs and exceptional client service. Pro Links Sports serves a wide variety of clients by leveraging strategic partnerships that provide maximum exposure on local, regional, and global scales. The firm currently oversees a portfolio that includes two PGA TOUR events — the Valspar Championship and 3M Open — as well as four PGA TOUR Champions events such as the Insperity Invitational, Simmons Bank Championship, Sanford International, and the James Hardie Pro Football Hall of Fame Invitational. In addition, Pro Links Sports manages corporate hospitality for major tournaments including the US Open, The Masters, Ryder Cup, and Presidents Cup. This illustrates their broad influence in the sports event management industry and their ability to deliver outstanding experiences for their corporate clients and event attendees.

The James Hardie Pro Football Hall of Fame Invitational is one of Pro Links Sports' prominent PGA TOUR Champions golf tournaments, held annually at The Old Course at Broken Sound in Boca Raton, FL. This prestigious event draws 78 PGA TOUR Champions professionals and 26 Pro Football Hall of Fame members, competing for a $2 million purse. The tournament not only delivers high-level golf competition but also focuses heavily on philanthropy, with net proceeds supporting local charitable organizations and advancing healthcare research and innovation at the Boca Raton Regional Hospital. The upcoming 2026 event, scheduled for March 1 - 7, 2027, marks its third edition, promising an exciting and impactful future for the local community and attendees.

The Special Events & Community Relations Manager role based in Boca Raton, FL, plays a crucial part in expanding the reach and impact of the James Hardie Pro Football Hall of Fame Invitational. The position involves developing and executing various community engagement initiatives, managing strategic partnerships, orchestrating grassroots marketing programs, and overseeing ticketing and credential management to enhance fan experience and event visibility. This role operates as a key liaison between the tournament organization and various stakeholders, including local businesses, nonprofits, sponsors, civic leaders, and community groups. The manager's efforts help drive attendance, maintain year-round community involvement, and boost the tournament's profile.

This opportunity is ideal for a candidate who is organized, creative, and relationship-oriented, with a keen passion for sports, community involvement, and live event execution. Candidates should be able to work effectively in a fast-paced, multifaceted environment and have the ability to manage diverse projects from inception to completion. The role will require collaboration across multiple departments and partners to successfully execute community programs, marketing campaigns, and event operations. Moreover, the position demands flexibility as it involves working extended hours during the tournament week and attending additional Pro Links Sports events throughout the year for support and networking purposes.

Employment with Pro Links Sports will include competitive wages and a bonus structure, comprehensive medical, dental, vision, life, and disability insurance, paid vacation, a 401K savings plan, and access to health savings accounts along with flexible medical and dependent care spending accounts. This reflects the organization's commitment to supporting the wellbeing and professional development of its team members. Candidates must be eligible to work in the United States and willing to relocate to Boca Raton, FL. Background checks and drug screenings are part of the hiring process to ensure a safe and responsible workplace.

This role offers a unique chance to be part of a highly respected sports management company while making a tangible impact on a major PGA TOUR Champions event and the surrounding community. It's an excellent career opportunity for professionals interested in sports marketing, community relations, and event management with a focus on golf and charitable involvement.

Job Requirements

  • Eligible to work in the United States
  • Willing to relocate to Boca Raton, FL
  • Ability to work nights, weekends, and extended hours during tournament week
  • Successful completion of drug screening and criminal background check
  • Strong local business and community networking abilities
  • Experience managing promotional or street teams
  • Knowledge of sponsorship activation, ticketing operations, and experiential marketing
  • Familiarity with credentialing systems and event access management
  • Passion for golf, sports, and community engagement
  • Self-starter with strong attention to detail and problem-solving skills
  • Ability to work effectively in a team setting

Job Qualifications

  • Bachelor’s degree in sports management, marketing, communications, public relations, event management, or related field preferred
  • 2 to 5 years of experience in event management, community relations, sports marketing, ticketing, partnerships, or related field
  • Experience working in sports, live events, nonprofit fundraising, or hospitality preferred
  • Strong interpersonal, communication, and presentation skills
  • Ability to manage multiple projects in a fast-paced environment
  • Proficiency in Microsoft Office, CRM systems, ticketing platforms, and project management tools
  • Ability to work nights, weekends, and tournament week hours as required
  • Willingness to attend other Pro Links Sports events throughout the year to gain experience and provide operational support as schedule allows and as requested

Job Duties

  • Develop and implement community outreach programs aligning with tournament goals and charitable initiatives
  • Build and maintain relationships with local nonprofits, chambers of commerce, schools, municipalities, and civic organizations
  • Coordinate community appearances, player engagement opportunities, and charitable activations
  • Serve as primary contact for community-based event partnerships and requests
  • Identify, cultivate, and manage strategic relationships and partnerships with local and regional organizations to expand event visibility and impact
  • Collaborate with corporate sponsors to activate community-facing initiatives, experiential programming, and fan engagement opportunities
  • Develop and oversee a tournament street team program to increase awareness and ticket sales
  • Coordinate grassroots marketing efforts including community events, festivals, local business outreach, and promotional appearances
  • Manage street team staffing, scheduling, training, uniforms, database recruitment, and activation materials
  • Create and distribute promotional assets, collateral, and community engagement tools
  • Track and report on performance and community engagement metrics
  • Develop and train all processes and procedures for admission gates and corporate hospitality entrances, managing volunteered committees
  • Manage tournament ticket inventory and distribution for sponsors, partners, community groups, and special guests
  • Coordinate credential requests, approvals, distribution, and on-site access management
  • Maintain accurate ticketing and credential databases and reporting
  • Serve as point of contact for ticketing inquiries and credential-related customer service issues
  • Assist with hospitality access coordination and VIP guest management
  • Work closely with volunteers, operations, sponsorship, and security teams to ensure credentialing procedures and event access compliance
  • Assist with tournament-week operations related to community programming, sponsor activations, ticketing, credentialing, and special events
  • Coordinate logistics for off-site and on-site community events and ceremonies
  • Work cross-functionally with volunteers, sponsorship, operations, ticket sales, marketing, and communications teams
  • Support event setup, execution, and breakdown during tournament week
  • Collaborate with the sales team to create campaigns focused on growing new and returning ticket buyers
  • Plan and oversee ticket campaigns including TV, radio, print, social, and digital marketing
  • Collaborate with marketing and social media teams to promote community initiatives and partnerships
  • Represent the tournament at networking events, business functions, and community meetings

Job Criteria

Experience

Mid Level (3-7 years)


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