Special Event Ticketing - Event Programmer

The Milwaukee Bucks are a professional basketball team headquartered in Milwaukee, Wisconsin. They are a premier sports and entertainment organization committed to delivering exceptional experiences not only through basketball games but also by hosting a diverse array of live events at their state-of-the-art home venue, the Fiserv Forum. As an active part of both the local community and the wider basketball world, the Bucks emphasize innovation, teamwork, and continuous improvement in all facets of operation. This includes their dedication to providing world-class service and operational excellence across multiple departments within the organization.

The Special Event Ticketing Event Programmer role is a vital position within the ticket operations department at the Milwaukee Bucks. This role focuses on facilitating the successful ticketing and event management of non-Bucks events held at Fiserv Forum, ensuring seamless experiences from ticket sales to event settlement. The individual in this position is responsible for building and managing ticketed events, utilizing Ticketmaster and related ticketing systems, overseeing inventory management, and maintaining detailed coordination between promoters and internal departments. Moreover, this role involves hands-on responsibilities such as managing access control, supervising part-time staff, and handling box office operations on event days. The programmer acts as a critical liaison ensuring communication lines remain open and functional among all stakeholders including promoters, Ticketmaster customer services, and arena management.

This role demands a professional who is highly skilled in computerized ticketing systems, especially Ticketmaster tools including TM1, Reports, Pricemaster, and Archtics. It requires advanced computer proficiency, exceptional organizational skills, and a strong analytical mindset to assess sales trends and provide strategic recommendations for pricing and event production. The ideal candidate will have at least three years of experience in live event ticketing within an arena or similar venue, proficiency in inventory management, and the ability to navigate problem-solving in a fast-paced environment.

Furthermore, the Milwaukee Bucks provide an inclusive and supportive workplace, emphasizing mental and physical wellness among their staff. The organization strives to create flexible work environments that support productivity both in and outside the workplace. Employees are offered a robust benefits package and reasonable accommodations to ensure everyone can participate fully in their roles. Being part of the Bucks team means contributing to a winning culture, championing innovation, and helping deliver memorable entertainment experiences to fans and guests alike. This position requires availability for nights, weekends, and holidays to support event schedules across the year.