Special Event Assistant

Urban Air is the pre-eminent indoor adventure park and the market leader in location-based entertainment. Founded in Dallas, Texas, Urban Air pioneered the adventure park concept and is recognized as the largest adventure park operator in the world. The company is committed to providing unique, fun, and safe indoor experiences that encourage kids and families to aim higher and achieve things they never thought possible. Each location offers a variety of attractions designed to bring thrills and smiles to all ages, blending entertainment with physical activity. Urban Air's dedicated team works passionately to create memorable outings that foster family bonding and excitement in a dynamic environment. The company is also proud to be an equal opportunity employer, fostering a diverse and inclusive workplace where every employee's contribution is valued and supported.

The Special Event Assistant role at Urban Air Plymouth plays a vital part in supporting the Event Sales Manager with the efficient execution of special events. This position demands an energetic and proactive team member who thrives in a fast-paced environment and is skilled at handling numerous responsibilities with composure and professionalism. The ideal candidate will have strong communication skills, capable of liaising effectively with park management and outside vendors to ensure seamless coordination. Exceptional planning and organizational abilities are essential to deliver well-thought-out events while accommodating last-minute changes without compromising event quality. Beyond administrative support, this hands-on role involves assisting with event decoration, setup, and teardown, along with testing and managing lighting and audio equipment.

Candidates must exhibit a guest-first attitude, consistently providing first-class customer service to make every event memorable for attendees. This role suits a multi-tasker who can balance complex event requirements and maintain a positive and energetic demeanor throughout each project. Candidates will need to demonstrate adaptability, flexibility, and enthusiasm for the entertainment industry, with the ability to motivate themselves and others. The position offers an hourly wage of $16.00 and requires availability to work weekends, evenings, and holidays due to the nature of the business. Urban Air Plymouth seeks a Special Event Assistant who not only fulfills the outlined responsibilities but who also embodies the company’s culture as a brand ambassador and culture champion.