Spark'd Bakery Manager | HOTEL DU PONT | Wilmington, DE

Spark'd is a beloved coffee destination located in Wilmington, known for its quality beverages and inviting atmosphere. As part of the HOTEL DU PONT's legacy, Spark'd blends tradition with modern hospitality to bring exceptional coffee and baked goods to its diverse clientele. The company prides itself on creating memorable guest experiences through thoughtful service, high standards, and a passionate team dedicated to excellence. With a focus on innovation and community engagement, Spark'd has earned a reputation as a go-to spot for coffee lovers and casual visitors alike.

We are seeking a hands-on, guest-focused Café Manager to lead day-to-day operations at Spark'd. This role is perfect for a natural team leader who is passionate about hospitality and eager to drive both service and operational excellence. As the manager, you will be responsible for overseeing staffing, scheduling, and ensuring that service standards are consistently met. You will lead a small, talented team of baristas and bakery associates, providing coaching and support aimed at fostering growth and engagement. Monitoring product quality, inventory management, and ordering will be key responsibilities to maintain consistency and freshness of all offerings. This position requires someone organized and agile, able to shift focus as necessary while keeping the bigger picture in mind.

Your role will also include upholding cleanliness, organization, and adherence to health and safety regulations to guarantee a safe and welcoming environment. You will collaborate closely with the culinary and marketing teams to support promotions and seasonal menu updates that resonate with guests and keep the café experience fresh. More importantly, you will foster an engaging guest experience that reflects the HOTEL DU PONT's esteemed legacy of excellence. This position embodies the belief that hospitality is an art form and that every interaction, even something as simple as a morning latte, can be transformative when served with intention and care.

At Spark'd, you will be part of a culture that celebrates creativity, community, and a relentless pursuit of excellence. If you thrive in an environment where nurturing your team and enhancing the guest experience are at the forefront, this is a compelling opportunity to make a meaningful impact within a respected hospitality brand.