Spa Specialist

The Ritz-Carlton, part of Marriott International, is an internationally acclaimed luxury hospitality company known for setting the highest standards in guest service and comfort. With more than 100 award-winning properties worldwide, The Ritz-Carlton is synonymous with exceptional experiences that leave lasting impressions on its guests. Headquartered within Marriott International's global portfolio of brands, The Ritz-Carlton is famed for creating an environment that fosters employee creativity, thoughtfulness, and compassion. The reputable luxury brand is committed to delivering excellence in care, comfort, and memorable moments to each visitor who walks through its doors.

The Ritz-Carlton Spa Specialist position is an exciting part-time, non-management role located at their Miami, Florida property. A Spa Specialist plays a vital role in supporting various functions within the spa environment to ensure guests receive an outstanding and unique experience. These specialists are not only responsible for promoting spa services and retail products but also for managing reservations, confirming appointments, checking in guests, providing information about services, and processing payments smoothly. This role requires a high degree of professionalism, courtesy, and a hands-on approach in a fast-paced and dynamic luxury setting.

As a Spa Specialist at The Ritz-Carlton, you will represent the company’s Gold Standards, which are the foundation of the brand’s world-renowned hospitality service. These standards include commitments such as the Employee Promise, Credo, and Service Values, which drive the company culture and encourage all associates to achieve excellence every day. The role demands great attention to detail, outstanding communication skills, and the ability to move actively around the spa facilities. Responsibilities include managing reservation software, assisting guests courteously, and ensuring smooth transactions to elevate guest satisfaction. Physical capabilities such as standing or walking for extended periods on various surfaces, as well as lifting and moving objects up to 25 pounds with assistance, are essential elements of the role.

No prior related work experience or supervisory experience is required, making this an excellent opportunity for individuals looking to enter the luxury hospitality spa industry. A high school diploma or GED is preferred but not mandatory. Marriott International is deeply committed to equal opportunity employment, fostering a diverse and inclusive workplace environment that values all backgrounds, abilities, and experiences. This supportive culture empowers employees to be their best, belongs to a global team, and grow professionally while creating lifelong memories for guests.

Joining The Ritz-Carlton as a Spa Specialist allows you to be part of a prestigious luxury hospitality brand recognized globally for setting the standard in rare and special service. This part-time position in Miami offers a chance to deliver gracious and thoughtful service aligned with The Ritz-Carlton’s Gold Standards. If you are passionate about hospitality, enjoy working with people, and want to be part of an empowering work culture, this role offers a rewarding career path and the opportunity to develop skills in a world-class luxury spa environment.