Spa - Spa Concierge PT

Pacific Hospitality Group is a distinguished leader in the hospitality industry, known for its unique owner/operator approach that creates lasting value for both investors and team members. This family-focused company is dedicated to long-term holds, ensuring sustainable growth and the opportunity for career development within the organization. Their vision to enrich people’s lives through unforgettable experiences, community involvement, and honoring spiritual values sets them apart in the competitive hospitality marketplace. At Pacific Hospitality Group, the company culture emphasizes integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, adaptability, humility, respect, and fulfillment, making it an exceptional workplace for dedicated professionals.

This role is an exciting opportunity within Pacific Hospitality Group’s spa and wellness segment, offering an hourly wage of $18. The position involves managing all aspects of guest movement across spa facilities, including the spa, salon, fitness center, and recreational areas. The role requires excellent interpersonal skills to engage guests, schedule appointments, coordinate services, and ensure guests receive top-tier hospitality. Coordination with various teams is vital, including housekeeping, engineering, and front office, to maintain an impeccable guest experience. This position plays a crucial role in promoting the spa’s services and retail products, enhancing guest satisfaction and the overall profitability of the operation. The Spa Coordinator is tasked with maintaining smooth day-to-day operations, addressing guest concerns promptly, and upholding spa and hotel standards. Attention to detail, effective communication, and multitasking abilities are key competencies for this role.

Working at Pacific Hospitality Group means embracing a collaborative environment where team members have opportunities to grow and develop their skills. This position offers not only a chance to be part of a premium hospitality brand but also the opportunity to contribute meaningfully to creating memorable experiences for guests. Candidates will gain experience in luxury and wellness-focused customer service environments, developing expertise in spa services, guest relations, administrative support, and operational logistics. Compliance with safety policies, especially concerning hazardous materials and personal protective equipment, is a priority, reflecting the company’s commitment to a safe working environment.

Pacific Hospitality Group provides a supportive workplace that values diversity and equal opportunity, ensuring fair treatment of all employees and applicants without discrimination. The successful candidate will exhibit professionalism, a clean appearance, and reliability, as punctuality and consistent attendance are essential functions of the role. This job demands flexibility with scheduling, including holidays, weekends, and alternative shifts, in line with the cyclical nature of the hospitality industry. Overall, this position is ideal for candidates motivated to deliver exceptional guest experiences and thrive within a respected, values-driven hospitality company.