Spa Sales and Guest Service Associate

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $20.00
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Benefits

Employee Discounts
Flexible Schedule
free uniforms
Opportunity for advancement
Training and Development

Job Description

Hand and Stone Massage and Facial Spas is a prominent wellness company with over 500 locations across the United States, specializing in providing superior massage and facial services to enhance client well-being and relaxation. Recognized as an industry leader for over 20 years, Hand and Stone combines proven success with a strong commitment to customer satisfaction and employee development. The company emphasizes delivering memorable spa experiences that make every visit the best hour of a client’s month by fostering a welcoming and professional environment. Its mission is centered around creating exceptional wellness experiences that connect clients, staff, and the community... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible shifts including weekends
  • Excellent communication skills
  • Ability to multitask and manage a busy front desk
  • Basic computer skills
  • Commitment to providing exceptional customer service
  • Ability to work effectively in a team environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service or retail sales experience a plus
  • Strong communication and interpersonal skills
  • Ability to learn and promote spa services and memberships
  • Detail-oriented with excellent organizational skills
  • Friendly and professional demeanor

Job Duties

  • Meet membership sales goals
  • Have a detailed knowledge of the menu of services
  • Provide excellent customer service to members and guests, while building lasting connections
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards
  • Answer phones, schedule appointments, and file documents
  • Perform various other duties as assigned

Job Location

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