Spa Receptionist/Spa Attendant

The Spa Receptionist at a luxurious spa facility is a pivotal role that oversees the daily operations and management of the Spa Desk. This position entails guiding guests through the treatment menu, accurately scheduling spa reservations, and aiding guests with retail purchases. Additionally, the Spa Receptionist will be instrumental in enforcing departmental objectives, standards, guidelines, and administrative processes. The Spa Attendant complements this role by delivering exceptional guest service through prompt, engaging, and attentive assistance. They cultivate a welcoming atmosphere by proactively greeting, interacting with, and supporting team members, nurturing a positive and collaborative work environment.