Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $24,000.00 - $28,299.08
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
This job opportunity is offered by a reputable spa facility renowned for delivering exceptional wellness and relaxation experiences to its guests. The establishment prides itself on a serene environment, professional service, and a welcoming atmosphere, making it a preferred destination for individuals seeking premium spa treatments. As a spa, the company combines holistic care approaches with modern techniques to ensure customer satisfaction and repeat business. The spa operates with a commitment to maintaining high standards of hygiene, confidentiality, and customer care, creating an inviting and peaceful ambiance for all visitors.
The role in focus is that of a Spa Rec... Show More
The role in focus is that of a Spa Rec... Show More
Job Requirements
- High school diploma or equivalent
- Two to five years of relevant customer service experience
- At least one year of experience as a spa receptionist or similar role
- Flexible availability to work varied hours including weekends
- Proficient verbal and written communication in English
- Ability to maintain professionalism and courtesy at all times
- Basic familiarity with spa software systems
- Capacity to handle multiple tasks effectively in a busy environment
Job Qualifications
- Two to five years customer service experience preferred
- At least one year of spa receptionist experience preferred
- Must maintain a flexible schedule
- Excellent communication skills necessary
- Communicate in English both verbally and written
- Bilingual a plus
- Basic knowledge of spa software preferred
- Ability to multi-task and handle a fast-paced work environment
- Previous retail experience a plus
Job Duties
- Check guests in and out of facility
- Assist guests with booking appointments
- Provide exceptional customer service and assist guests with questions
- Ensure professional and courteous behavior to all guests and employees
- Answer a multi-line phone system, assist guests with questions or direct calls to appropriate departments
- Handle cash transactions by taking payments for services and for retail transactions
- Manage cash till daily and distribute room charge tips to technicians at the end of the day/night
- Conduct and handle retail sales
- Perform other job related duties
Job Location
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