Spa Receptionist (Part-Time)

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Salary
Rate:
Range $24,000.00 - $28,299.08
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development

Job Description

This job opportunity is offered by a reputable spa facility renowned for delivering exceptional wellness and relaxation experiences to its guests. The establishment prides itself on a serene environment, professional service, and a welcoming atmosphere, making it a preferred destination for individuals seeking premium spa treatments. As a spa, the company combines holistic care approaches with modern techniques to ensure customer satisfaction and repeat business. The spa operates with a commitment to maintaining high standards of hygiene, confidentiality, and customer care, creating an inviting and peaceful ambiance for all visitors.

The role in focus is that of a Spa Rec... Show More

Job Requirements

  • High school diploma or equivalent
  • Two to five years of relevant customer service experience
  • At least one year of experience as a spa receptionist or similar role
  • Flexible availability to work varied hours including weekends
  • Proficient verbal and written communication in English
  • Ability to maintain professionalism and courtesy at all times
  • Basic familiarity with spa software systems
  • Capacity to handle multiple tasks effectively in a busy environment

Job Qualifications

  • Two to five years customer service experience preferred
  • At least one year of spa receptionist experience preferred
  • Must maintain a flexible schedule
  • Excellent communication skills necessary
  • Communicate in English both verbally and written
  • Bilingual a plus
  • Basic knowledge of spa software preferred
  • Ability to multi-task and handle a fast-paced work environment
  • Previous retail experience a plus

Job Duties

  • Check guests in and out of facility
  • Assist guests with booking appointments
  • Provide exceptional customer service and assist guests with questions
  • Ensure professional and courteous behavior to all guests and employees
  • Answer a multi-line phone system, assist guests with questions or direct calls to appropriate departments
  • Handle cash transactions by taking payments for services and for retail transactions
  • Manage cash till daily and distribute room charge tips to technicians at the end of the day/night
  • Conduct and handle retail sales
  • Perform other job related duties

Job Location

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