Spa Receptionist - Hotel Washington

Schulte Hospitality Group (SHG) is a premier third-party management company with a strong reputation rooted in delivering exceptional service across the hospitality industry. With decades of multi-generational experience, SHG operates more than 200 locations spread over 38 states and three countries. This diverse portfolio encompasses globally recognized brands such as Marriott, Hilton, IHG, and Hyatt, as well as unique independent, boutique, and lifestyle properties and restaurants. SHG embodies a culture of hospitality where respect, authenticity, and prioritizing the needs of internal and external stakeholders come first. This culture drives their mission to continually make a positive impact through every interaction and service provided. As a passionate, growing organization, SHG is eager to bring in like-minded professionals who value genuine hospitality and collaborative teamwork.

The Spa Receptionist role at Schulte Hospitality Group offers an exciting opportunity to be a vital first point of contact within the spa environment. This position is ideal for energetic, experienced, and hands-on individuals who thrive in service-driven roles and appreciate the nuances of guest engagement and operational efficiency. As a Spa Receptionist, you will be responsible for creating a welcoming atmosphere by greeting guests warmly, managing reservations, appointment scheduling, and providing accurate information on spa services and policies. With a commitment to delivering polished service, you will utilize spa management software to handle bookings, process payments, and maintain detailed client records.

This role is integral to fostering an upscale yet approachable environment, promoting spa packages and retail products, and ensuring smooth coordination between therapists and management to enhance the overall guest experience. Your everyday responsibilities will involve multitasking in a fast-paced setting, harmonizing professionalism with friendliness. SHG places a strong emphasis on employee growth and engagement, offering a rewarding, fun, and flexible workplace that values each team member as its most valuable asset. The company actively supports career advancement through inclusive policies and development opportunities.

Compensation for the Spa Receptionist role starts at $24.00 per hour, reflecting SHG's commitment to compensating talent fairly within the hospitality sector. The company also offers a comprehensive and robust benefits package including options for health, dental, and life insurance, paid parental leave, paid time off, holiday pay, pet insurance, and access to telemedicine as well as virtual mental health care from the first day of employment. Additionally, employees benefit from a 401k plan with company match and numerous discounts on lifestyle essentials such as gym memberships and event tickets. SHG’s employee assistance program and daily pay options further demonstrate its supportive work culture.

In summary, joining Schulte Hospitality Group as a Spa Receptionist means becoming part of a respected hospitality leader that champions service excellence, employee development, and a vibrant, inclusive culture. It is a unique opportunity to advance your career while providing guests with memorable and satisfying spa experiences.