Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Benefits
competitive hourly wage
Comprehensive benefit plan
Complimentary meal during shifts
Complimentary room nights program at Four Seasons properties
Career growth opportunities within Four Seasons worldwide
supportive and inclusive company culture
Job Description
Four Seasons is a globally renowned luxury hospitality company committed to delivering extraordinary guest experiences through a combination of world-class service, elegant accommodations, and dedication to genuine hospitality. Powered by its people, Four Seasons thrives on fostering a culture of respect, collaboration, and continuous improvement. Founded with the philosophy of treating others as one wishes to be treated, Four Seasons has built a legacy of excellence and is recognized as one of the best employers in the hospitality industry, consistently featured in FORTUNE Magazine's "100 Best Companies to Work For." Seattle's Four Seasons Hotel is a sleek urban retreat nestled... Show More
Job Requirements
- U.S. work authorization required
- High school education
- Previous experience in a spa environment preferred
- Ability to communicate effectively with guests
- Positive attitude and team player
- Attention to detail
- Commitment to providing exceptional guest service
Job Qualifications
- High school education, some college preferred
- Previous experience in a spa environment
- Ability to communicate one-on-one with guests and provide intuitive service
- Keen eye for detail and consistency
- Positive demeanor and energetic spirit
Job Duties
- Maintain cleanliness and spa standards in locker rooms, fitness center, Spa Lobby, Relaxation Lounge and Pool Deck
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
- Complaint resolution and assistance with spa-related guest inquiries
- Assist guests at the Spa Reception Desk with booking treatments, paying for treatments, gift cards, and retail items
- Assist guests to their Spa service appointments
- Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort
- Work harmoniously and professionally with co-workers and supervisors including assisting other staff with set-up and breakdown of their respective treatment areas when needed
- Communicate clearly through written and verbal methods
Job Location
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