Spa Receptionist

Henderson, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $13.00 - $16.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

wellness programs

Job Description

Virgin Hotels is a dynamic and innovative hotel brand known for blending classic hospitality with modern style and thoughtful design. Renowned for creating vibrant social spaces and exceptional guest experiences, Virgin Hotels strives to offer more than just a place to stay — it provides an immersive lifestyle experience that reflects fresh ideas, originality, and fun. The company embraces diversity and fosters an inclusive work culture that motivates team members to deliver brilliant customer service and uphold Virgin’s core values of being fun, innovative, original, and personable. With a passion for high quality and guest satisfaction, Virgin Hotels is recognized... Show More

Job Requirements

always communicate effectively with customers and all levels of employees
inspect and maintain areas for which responsible
must be able to distinguish between different denominations of currency and make change
review and comprehend all necessary documentation
minimum 1 year customer service experience preferably in a spa or related environment
minimum age of 18
food handler's card
unrestricted ability to work in the us for any employer

Job Qualifications

ability to break down barriers and resolve potential conflicts swiftly and effortlessly
strong communication and presentation skills to all levels of management
creativity and innovation are essential
ability to think outside the box and approach all issues with a completely fresh approach
ability to anticipate needs and over deliver wherever possible
candidates must think on their feet and use their initiative to solve problems and deliver solutions
excellent customer relations communication presentation and organization skills of utmost importance
able to change direction and work on multiple project aspects at once
enthusiastic passionate able to inspire and motivate others
leadership ability and behavior consistent with virgin hotels core values fun innovative original and personable and striving to deliver high quality and brilliant customer service

Job Duties

assist guests in the usual manner whether on the phone or in person
resolve customer complaints and issues beyond authority of staff to ensure guest satisfaction while operating within established guidelines
assist in training of policies and procedures of all new attendants and receptionists
assist in monthly inventory of retail supplies to track cost of sales and ensures company assets are accurately accounted for
take responsibility for questions or issues that may arise when supervisors are not present
assist with additional job-related tasks as directed by leadership
maintain cleanliness and hygienic environment including light cleaning stocking supplies and linen management
provide food and beverage offerings as part of the spa experience
meet demands of a fast-paced environment
be knowledgeable about resort spa offerings and treatment menu
other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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