Spa Receptionist

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $17.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee wellness programs

Professional development opportunities

flexible scheduling

Employee Discounts

Job Description

Arch Amenities Group is the world's leading spa, fitness, and leisure company dedicated to providing exceptional guest experiences through its comprehensive range of wellness and recreational services. With a global presence and a commitment to excellence, Arch Amenities Group has established itself as a trusted leader in the industry by creating upscale, highly personalized environments that enhance the quality of life for members and guests alike. The company prides itself on upholding the highest standards in customer service, facility management, and employee engagement to deliver superior spa, fitness, and leisure experiences that consistently exceed client expectations.

As a Spa Re... Show More

Job Requirements

High school diploma or equivalent
prior customer service experience
ability to handle money accurately
strong communication skills
well organized
professional demeanor
strong verbal and written communication
ability to multitask
team-oriented attitude
computer proficiency
physical ability to lift 25 lbs
availability to work flexible hours including nights, weekends, and holidays
ability to stand for long periods
physical ability to perform tasks such as stooping, kneeling, crouching, bending, walking, and talking
manual dexterity to operate objects and tools

Job Qualifications

High school diploma but college degree preferred
customer service experience
previous experience handling money
excellent communication, customer service skills, and work ethic
efficient, well organized, and able to handle a variety of duties simultaneously
professional manner, discretion, and appearance
excellent verbal and written skills
energetic, enthusiastic, and motivational
strong team player
proficient in appropriate computer skills and office equipment
ability to lift 25 lbs
availability to work nights, weekends and holidays
availability to stand for long periods of time
ability to stand, stoop, kneel, crouch, bend, walk, and talk
ability to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms

Job Duties

Ensures the Arch Amenities Group Experience for members and guests by maintaining established standards
adheres to policies of the facility and Arch Amenities Group
reports any incident or accident to the Facility Manager
submits all paperwork and financial reporting in accordance with policies
develops and maintains accurate department maintenance procedures and checklists
maintains a monthly inventory of supplies and products
becomes knowledgeable about the facility and amenities to effectively communicate with members and guests
participates in the Manager on Duty schedule if applicable
helps ensure facility is accessed only by authorized members and guests and is safe and secure
greets every guest with a smile and direct eye contact
offers to make reservations, find directions, look up phone numbers, etc.
uses time efficiently by checking equipment, locker rooms, gift shop stocks, inventory, etc., ensuring proper coverage when necessary
keeps area clear of clutter and personal effects
informs co-workers of pertinent information at shift end and maintains communication book
informs facility manager of any member, guest, or facility issues
enrolls members and guests in programs and makes reservations for spa services and personal training
receives payments and properly accounts for money
reconciles daily sales, deposits, and receipts
assists staff with lifting and storing equipment, furniture, and products
performs additional duties as assigned

Job Location

You may be also interested in: