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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.13
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Historic Davenport Hotel, Autograph Collection, situated in Spokane, Washington, stands as a prestigious and iconic pillar in the hospitality industry. This renowned hotel combines rich history, exquisite architecture, and luxurious amenities to offer an unrivaled experience for both business and leisure travelers. It has built its reputation through a commitment to genuine guest service and a dedication to maintaining the highest standards of elegance and comfort. Guests visiting the Historic Davenport Hotel are not only treated to first-rate accommodations but are also immersed in a setting that reflects a timeless sophistication and cultural heritage, making it a landmark destination... Show More
Job Requirements
- high school diploma or equivalent
- 1-2 years customer service experience
- excellent communication skills
- ability to multitask
- strong organizational skills
- flexible work schedule including evenings, weekends, holidays
- computer literacy including booking software
- sales experience preferred
Job Qualifications
- high school diploma or equivalent
- minimum of 1-2 years of experience in customer service, preferably in hospitality or spa industry
- excellent communication skills
- ability to multitask effectively
- strong attention to detail and organizational skills
- flexible availability including evenings, weekends, and holidays
- basic computer skills with experience using booking and scheduling software
- sales experience is a plus
Job Duties
- greet guests warmly and provide excellent customer service
- manage spa appointment scheduling and handle booking systems
- process payments accurately and efficiently
- maintain clean and organized reception and spa areas
- assist spa staff with administrative tasks and guest inquiries
- promote and sell spa products and services to guests
- handle guest complaints with professionalism and resolve issues promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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