Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.13
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Historic Davenport Hotel, Autograph Collection, situated in Spokane, Washington, stands as a prestigious and iconic pillar in the hospitality industry. This renowned hotel combines rich history, exquisite architecture, and luxurious amenities to offer an unrivaled experience for both business and leisure travelers. It has built its reputation through a commitment to genuine guest service and a dedication to maintaining the highest standards of elegance and comfort. Guests visiting the Historic Davenport Hotel are not only treated to first-rate accommodations but are also immersed in a setting that reflects a timeless sophistication and cultural heritage, making it a landmark destination within the region.
Joining the team at the Historic Davenport Hotel means becoming part of a proud legacy represented by the Autograph Collection, which is known worldwide for its distinct properties and exceptional hospitality standards. The hotel’s affiliation with a global brand symbolizing unique boutique accommodations ensures that team members work in an environment that values excellence, diversity, and professional growth. The company fosters a workplace culture centered on respect, teamwork, and continuous improvement, regularly offering training programs and opportunities for career advancement across various departments.
The role of Spa Receptionist at the Historic Davenport Hotel is tailored for an individual who is passionate about delivering outstanding customer service in a fast-paced, welcoming environment. As a Spa Receptionist, you will be the first point of contact for guests seeking relaxation and renewal in the hotel’s spa facilities. Your responsibilities will include greeting guests warmly, managing appointment bookings efficiently, handling payment transactions accurately, and providing essential support to spa therapists and other staff. The position also offers an opportunity to engage with guests proactively by promoting spa services and products, which makes sales experience highly beneficial.
This role demands a professional who excels at multitasking, has exceptional communication skills, and demonstrates a genuine enthusiasm for enhancing guests’ overall experience. A flexible schedule is essential, as the spa operates during varied hours, including evenings, weekends, and holidays. The hotel's supportive team environment, combined with its luxurious surroundings and reputation for high standards, provides an inspiring place to develop your career in hospitality and wellness. The hourly rate for this position is USD $17.13, reflecting the hotel’s commitment to fair and competitive compensation in the hospitality sector.
By joining the Historic Davenport Hotel, you become part of the Davidson Hospitality Group's network, a recognized leader in hospitality management overseeing hotels and dining venues across the US. Davidson Hospitality Group is celebrated for blending entrepreneurial spirit with extensive industry experience, giving employees a unique environment that balances the intimacy of a small company with the resources of a large organization. This connection further enriches the candidate’s career path with diverse opportunities, comprehensive training, and meaningful benefits designed to support team members both personally and professionally.
Joining the team at the Historic Davenport Hotel means becoming part of a proud legacy represented by the Autograph Collection, which is known worldwide for its distinct properties and exceptional hospitality standards. The hotel’s affiliation with a global brand symbolizing unique boutique accommodations ensures that team members work in an environment that values excellence, diversity, and professional growth. The company fosters a workplace culture centered on respect, teamwork, and continuous improvement, regularly offering training programs and opportunities for career advancement across various departments.
The role of Spa Receptionist at the Historic Davenport Hotel is tailored for an individual who is passionate about delivering outstanding customer service in a fast-paced, welcoming environment. As a Spa Receptionist, you will be the first point of contact for guests seeking relaxation and renewal in the hotel’s spa facilities. Your responsibilities will include greeting guests warmly, managing appointment bookings efficiently, handling payment transactions accurately, and providing essential support to spa therapists and other staff. The position also offers an opportunity to engage with guests proactively by promoting spa services and products, which makes sales experience highly beneficial.
This role demands a professional who excels at multitasking, has exceptional communication skills, and demonstrates a genuine enthusiasm for enhancing guests’ overall experience. A flexible schedule is essential, as the spa operates during varied hours, including evenings, weekends, and holidays. The hotel's supportive team environment, combined with its luxurious surroundings and reputation for high standards, provides an inspiring place to develop your career in hospitality and wellness. The hourly rate for this position is USD $17.13, reflecting the hotel’s commitment to fair and competitive compensation in the hospitality sector.
By joining the Historic Davenport Hotel, you become part of the Davidson Hospitality Group's network, a recognized leader in hospitality management overseeing hotels and dining venues across the US. Davidson Hospitality Group is celebrated for blending entrepreneurial spirit with extensive industry experience, giving employees a unique environment that balances the intimacy of a small company with the resources of a large organization. This connection further enriches the candidate’s career path with diverse opportunities, comprehensive training, and meaningful benefits designed to support team members both personally and professionally.
Job Requirements
- high school diploma or equivalent
- 1-2 years customer service experience
- excellent communication skills
- ability to multitask
- strong organizational skills
- flexible work schedule including evenings, weekends, holidays
- computer literacy including booking software
- sales experience preferred
Job Qualifications
- high school diploma or equivalent
- minimum of 1-2 years of experience in customer service, preferably in hospitality or spa industry
- excellent communication skills
- ability to multitask effectively
- strong attention to detail and organizational skills
- flexible availability including evenings, weekends, and holidays
- basic computer skills with experience using booking and scheduling software
- sales experience is a plus
Job Duties
- greet guests warmly and provide excellent customer service
- manage spa appointment scheduling and handle booking systems
- process payments accurately and efficiently
- maintain clean and organized reception and spa areas
- assist spa staff with administrative tasks and guest inquiries
- promote and sell spa products and services to guests
- handle guest complaints with professionalism and resolve issues promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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