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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $115,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
performance bonus eligibility
Career development opportunities
Job Description
Gaylord Pacific Resort & Convention Center, located in Chula Vista, California, is a distinguished hospitality establishment under the Marriott International portfolio, known for delivering premium experiences in meeting spaces, events, and luxurious guest services. As part of the Gaylord Hotels brand, this resort offers exceptional amenities and accommodations designed to bring people together in extraordinary ways. The resort is dedicated to creating an inspiring work environment where team members, referred to as STARs, are encouraged to provide thoughtful, big-hearted service to guests while enjoying a wealth of career and personal development opportunities. Marriott International is committed to equal opportunity employment... Show More
Job Requirements
- High school diploma or GED
- Minimum 2 years experience in spa or related guest services
- Ability to manage employees and coordinate spa activities
- Strong financial acumen including budget and payroll understanding
- Excellent interpersonal and problem-solving skills
- Ability to work full time
- Willingness to work onsite at Gaylord Pacific Resort & Convention Center
Job Qualifications
- High school diploma or GED
- Minimum 2 years experience in spa or guest services
- Strong leadership and supervisory skills
- Ability to comprehend budgets and financial reports
- Excellent customer service and communication skills
- Experience in employee training and development
- Ability to manage multiple spa service areas
Job Duties
- Supervise and coordinate activities of spa employees
- Ensure proper supplies, equipment, and uniforms are available
- Manage spa operations in absence of Spa Director
- Maintain cleanliness of spa and related areas
- Manage budgets, operating statements, and payroll reports
- Handle guest feedback, complaints, and ensure guest satisfaction
- Conduct employee training, coaching, and recognition programs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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