Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and Development
wellness programs
Job Description
Our company is a distinguished provider of exceptional spa services, committed to delivering a relaxing and rejuvenating experience to every guest. We operate within the hospitality and wellness industry, managing a spa facility that caters to clientele seeking a high level of customer service and treatment excellence. Our team takes pride in fostering an inviting atmosphere where guests feel valued and cared for, enhancing their overall wellness journey.
We are currently seeking a dedicated Spa Receptionist to join our dynamic team. This role is essential in ensuring seamless guest interactions and operational efficiency within the spa setting. The Spa Receptionist will serve as the primary point of contact for guests, managing inquiries, scheduling appointments, and facilitating smooth communication between clients and treatment staff. This position demands a courteous, organized, and attentive individual capable of multitasking and maintaining a professional demeanor in a fast-paced environment.
The employment type is full-time with flexible shifts, including nights, weekends, and holidays as business needs dictate. This flexibility allows for comprehensive coverage of the spa's operational hours, ensuring guests receive timely and attentive service at all times. While specific salary details are not provided, compensation will be commensurate with experience and industry standards.
In this role, you will be responsible for greeting guests warmly, responding to their questions with accuracy and enthusiasm, and assisting with their check-in and check-out processes by managing appointment bookings and payment transactions. A key aspect of the position involves coordinating guest flow within the spa, making sure clients are timely and comfortable before and during their treatments. Assisting the treatment team with preparation and cleanup tasks as necessary, monitoring the safety and satisfaction of guests, and maintaining the cleanliness and organization of locker room areas are also integral to daily responsibilities.
Successful candidates should exhibit exceptional communication skills, both written and verbal, meticulous attention to detail, and the ability to perform complex tasks involving reading, writing, and numeric processing. Clerical and coordination abilities, problem-solving skills, and the capacity to follow instructions precisely are crucial. Furthermore, our ideal team member is flexible, demonstrating availability across all shifts, including high-demand periods such as holidays.
This position requires a minimum age of 18 years and a preference is given to those with at least one year of experience in spa operations or equivalent education and training. We also require candidates to possess and maintain an appropriate Alcohol Awareness card. Physical demands include standing and walking throughout the shift, occasional bending, crouching, and lifting or pushing items up to 25 pounds. The work environment is predominantly indoors, typically quiet, though exposure to common workplace elements such as odors and moving objects can occur. We support reasonable accommodations to facilitate the job function for individuals with disabilities.
Joining our team offers the opportunity to be part of a professional and customer-focused spa operation, contributing significantly to the wellness and satisfaction of our guests. If you are motivated by service excellence and eager to thrive in a supportive and engaging workplace, we encourage you to apply for the Spa Receptionist position.
We are currently seeking a dedicated Spa Receptionist to join our dynamic team. This role is essential in ensuring seamless guest interactions and operational efficiency within the spa setting. The Spa Receptionist will serve as the primary point of contact for guests, managing inquiries, scheduling appointments, and facilitating smooth communication between clients and treatment staff. This position demands a courteous, organized, and attentive individual capable of multitasking and maintaining a professional demeanor in a fast-paced environment.
The employment type is full-time with flexible shifts, including nights, weekends, and holidays as business needs dictate. This flexibility allows for comprehensive coverage of the spa's operational hours, ensuring guests receive timely and attentive service at all times. While specific salary details are not provided, compensation will be commensurate with experience and industry standards.
In this role, you will be responsible for greeting guests warmly, responding to their questions with accuracy and enthusiasm, and assisting with their check-in and check-out processes by managing appointment bookings and payment transactions. A key aspect of the position involves coordinating guest flow within the spa, making sure clients are timely and comfortable before and during their treatments. Assisting the treatment team with preparation and cleanup tasks as necessary, monitoring the safety and satisfaction of guests, and maintaining the cleanliness and organization of locker room areas are also integral to daily responsibilities.
Successful candidates should exhibit exceptional communication skills, both written and verbal, meticulous attention to detail, and the ability to perform complex tasks involving reading, writing, and numeric processing. Clerical and coordination abilities, problem-solving skills, and the capacity to follow instructions precisely are crucial. Furthermore, our ideal team member is flexible, demonstrating availability across all shifts, including high-demand periods such as holidays.
This position requires a minimum age of 18 years and a preference is given to those with at least one year of experience in spa operations or equivalent education and training. We also require candidates to possess and maintain an appropriate Alcohol Awareness card. Physical demands include standing and walking throughout the shift, occasional bending, crouching, and lifting or pushing items up to 25 pounds. The work environment is predominantly indoors, typically quiet, though exposure to common workplace elements such as odors and moving objects can occur. We support reasonable accommodations to facilitate the job function for individuals with disabilities.
Joining our team offers the opportunity to be part of a professional and customer-focused spa operation, contributing significantly to the wellness and satisfaction of our guests. If you are motivated by service excellence and eager to thrive in a supportive and engaging workplace, we encourage you to apply for the Spa Receptionist position.
Job Requirements
- Minimum of 1 year’s experience in spa operations or equivalent education and training
- Exceptional oral and written communication skills
- Strong interpersonal skills for guest and team interactions
- Ability to manage time effectively and maintain organizational standards
- Proficient in complex reading, writing, and math tasks
- Skilled in clerical duties, coordination, problem solving, and decision making
- Availability to work flexible shifts including holidays, nights, and weekends
- Must be at least 18 years old
- Ability to maintain an appropriate Alcohol Awareness card
Job Qualifications
- Minimum of 1 year’s experience in spa operations is preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities
- Exceptional oral and written communication skills
- Interpersonal skills to deal with guests and team members at all levels of the company
- Possess a strong attention to detail, time management, and organizational skills
- Ability of complex reading, writing, math, and task completion skills is required
- Must have clerical, coordination, instructing, precision working, following instructions, memorization, problem solving, and decision making skills
- Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate
- Must be a minimum of 18 years of age
Job Duties
- Listen and respond to guest inquiries using a positive, clear speaking voice
- Answer questions and offer assistance to provide guest satisfaction
- Relay accurate information to guests
- Ensure that all guests are on time for their treatments by communicating where to wait and by locating them throughout the spa prior to their service
- Follow through on guest requests and needs completing all necessary communications
- Assist treatment staff with spa treatment preparation and clean up as needed
- Monitor guests' safety and comfort while using the spa facilities
- Register guests by inputting information into computer and assigning appointments
- Settle and check out guest's accounts by inputting method of payment into computer and finalizing transactions
- Answer calls, process requests and schedule appointments for guests with emphasis on accuracy as well as upselling
- Follow-up on calls to maintain proper communications with guests, departmental staff, and management staff
- Assist guests in locker room areas ensuring items are stocked, organized, and area is clean
- Any other duties as assigned within the scope of this position
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
