Spa Hospitality Guest Services Concierge

Woodhouse Spas is America’s premier day spa chain, renowned for its commitment to affordable luxury and exceptional client experiences. Named America’s best day spa by American Spa Magazine, Woodhouse Spas emphasizes a welcoming, relaxing environment where every guest feels special and valued. As an industry leader, the company combines soothing ambiance, skilled treatments, and attentive service to redefine the day spa experience. With multiple locations nationwide, Woodhouse prides itself on maintaining a consistent and high-quality standard that guests can rely on for rejuvenation and wellness. The company culture revolves around excellence, teamwork, and continuous growth, making it a highly sought-after place to work for those passionate about hospitality and wellness.

We are currently seeking a Full-Time Spa Hospitality Guest Services professional to join our exceptional team. This role is ideal for individuals with prior experience in spa, hotel, or salon environments who are driven to provide unparalleled guest service. As a Spa Concierge at Woodhouse, you will be the welcoming face and brand ambassador for the spa, responsible for creating memorable experiences from the moment guests arrive. Your duties will include warmly greeting guests, educating them about the Woodhouse experience, assisting with locker room and amenity introductions, and ensuring their visit is seamless and enjoyable.

This role requires someone who embodies positivity and hospitality, always ready to answer the phone with a smile and attend to guests’ needs attentively. You will play a critical part in maintaining the spa’s luxurious atmosphere by managing lighting, music, scent, and cleanliness to uphold the Woodhouse signature mood. Beyond face-to-face guest interactions, you will support operational tasks such as serving refreshments, laundry duties, and tidying the premises, contributing to the smooth day-to-day functions of the spa.

We value individuals who remember and cherish the little touches that make Woodhouse special — whether it’s a guest’s favorite beverage, a comforting neck wrap, or celebrating personal milestones such as birthdays and anniversaries. Serving as backup for the leadership team during busy times, you ensure that high standards remain uninterrupted. Woodhouse invests deeply in its employees through training programs like "The Woodhouse Way," which equips you with the knowledge and skills necessary to excel.

Joining Woodhouse Spas means being part of a supportive family that recognizes, rewards, and celebrates your growth and achievements. Alongside competitive compensation and incentive programs, full-time employees benefit from paid vacations, generous product and service discounts, and the pride of working in a beautifully remodeled, welcoming facility. As an equal opportunity employer committed to a drug-free and smoke-free workplace, we foster a professional and inclusive environment where diversity and dedication are embraced.

If you are passionate about delivering extraordinary guest experiences and want to grow your career in a vibrant, hospitality-driven company, consider joining the Woodhouse Family. Become an integral part of a team where you are valued not only as an employee but as a key contributor to our guests’ wellbeing and delight. Be more than just a number — be part of something exceptional at Woodhouse Spas.