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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $21.01
Benefits
employee discount
Job Description
This luxurious and diverse hospitality establishment encompasses a luxury hotel, spa, salon, fitness studio, and retail boutique, creating a unique and upscale environment for guests seeking relaxation, wellness, beauty, and retail experiences all under one roof. Known for its dedication to delivering impeccable service and an elevated guest experience, this establishment has cultivated a reputation for excellence in the hospitality industry. Employing a part-time Front Desk Receptionist ensures that every guest feels welcomed and valued from the moment they arrive. The position offers competitive pay starting from $21.01 per hour and is based on-site, emphasizing the importance of a professional... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in reception or customer service role preferred
- Ability to multitask effectively in a fast-paced environment
- Familiarity with Mindbody booking system preferred
- Excellent communication skills in English
- Positive and outgoing personality
- Strong organizational skills and attention to detail
- Professional appearance suitable for luxury brand representation
- Ability to work part-time hours
- Reliable and punctual
- Basic proficiency with POS and payment processing systems
Job Qualifications
- Strong multitasking skills in a fast-paced environment
- Experience in spa, salon, hotel, fitness, or hospitality preferred
- Mindbody booking system experience preferred
- Excellent English communication and phone presence
- Positive, outgoing, and kind personality
- Highly organized with strong attention to detail
- Sales-minded with a warm, consultative approach
- Professional appearance and ability to represent a luxury brand
Job Duties
- Greet all guests and members with a warm, welcoming, and professional demeanor
- Manage check-ins, check-outs, and daily appointment flow across spa, salon, fitness, and retail
- Answer phones, respond to emails, and assist with booking inquiries with excellent etiquette and clear communication
- Book and manage appointments across multiple departments using Mindbody
- Provide knowledgeable guidance on services, classes, memberships, and retail offerings
- Upsell services, memberships, packages, and retail in a natural, luxury-focused way
- Process payments, handle POS transactions, and accurately close out daily sales
- Maintain a calm, organized, and professional front desk environment at all times
- Ensure locker rooms, fitness studio, and spa areas are clean, stocked, and guest-ready
- Support daily operations by coordinating with therapists, instructors, and management
- Assist with retail sales, product recommendations, and inventory restocking
- Enforce company policies including scheduling, cancellations, and membership guidelines
- Assist with opening and closing duties to ensure smooth day-to-day operations
- Organize retail displays, restock supplies, wipe down equipment, re-roll mats, and maintain overall presentation of the space during downtime
- Create a seamless, elevated guest experience from arrival to departure
Job Criteria
Experience
No experience required
Job Location
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