Spa Director

Four Seasons is a globally recognized luxury hospitality company known for its commitment to excellence and personalized guest experiences. Founded on the principle that exceptional service starts with empowered employees, the company cultivates a world-class workplace culture that inspires its team members to deliver premium experiences infused with genuine care. With more than 100 properties worldwide, Four Seasons has become synonymous with luxury, quality, and warmth, attracting a global clientele that values impeccable amenities and exceptional customer service. This dedication extends not only to guests but also to residents and partners, enhancing every interaction and creating lasting memories.

The property located in Beverly Hills, the Beverly Wilshire, is one of Four Seasons' iconic hotels, known for its prestigious history dating back to 1928. Situated at the prime corner of Wilshire Boulevard and Rodeo Drive, the hotel enjoys an enviable location amidst world-class designer shopping, fine dining, and spectacular views. This legendary hotel has hosted celebrities, royalty, and international elite for nearly a century, maintaining its reputation as a symbol of luxury and sophistication.

The role of Spa Director at the Beverly Wilshire, Beverly Hills, is a full-time leadership position responsible for overseeing and elevating the spa, fitness, pool, and retail operations. Reporting directly to the Hotel Manager, the Spa Director drives the strategic vision for the spa and wellness services, shaping guest experiences through expert knowledge and high-quality service. This role demands a passionate and dynamic individual who excels in both leadership and operational management within the luxury hotel spa industry.

The Spa Director leads a diverse team of therapists, attendants, coordinators, and wellness practitioners, including specialists like Ayurvedic doctors and medical practitioners. The position involves setting treatment protocols for innovative spa and massage therapies, conducting training programs, and managing budgets. Administrative responsibilities include payroll management, scheduling, inventory control, and ensuring optimal operational standards across spa, fitness, and pool departments.

In addition to day-to-day operations, the Spa Director plays a crucial role in marketing and business development by creating wellness and fitness programs aligned with guest interests, fostering strategic vendor partnerships, and implementing promotions to increase revenue and guest retention. This role requires a proactive approach to trend analysis, problem-solving, and collaboration with various hotel departments such as Public Relations, Housekeeping, and Engineering to maintain excellence and safety standards.

The position offers a base salary range of $130,000 to $140,000 USD and highlights the company's commitment to diversity and inclusion, encouraging minorities, women, veterans, and individuals with disabilities to apply. Working at Four Seasons provides opportunities for career growth within an internationally respected brand, a robust benefit plan, and the chance to be part of a highly motivated team that values respect, collaboration, and passion for outstanding service. This role is ideal for a seasoned professional in luxury hospitality with at least 5 years of experience in a similar capacity and proficiency in English.