Spa Concierge/Receptionist

The Spa at Woodcliff, operated by Schulte Hospitality Group (SHG), is a distinguished wellness facility renowned for providing exceptional spa experiences. SHG is a leading third-party management company with extensive multi-generational expertise in the hospitality industry, managing over 200 locations across 38 states and three countries. Their portfolio boasts a variety of reputable brands such as Marriott, Hilton, IHG, and Hyatt, alongside unique independent, boutique, and lifestyle properties and restaurants. This dynamic and diverse work environment underscores the company’s commitment to high-quality service and authentic hospitality.

Schulte Hospitality Group embodies a service culture rooted in respect, authenticity, and prioritizing the needs of all internal and external stakeholders. Their mission is to consistently create positive impacts through hospitality and team collaboration. Employees are welcomed into a supportive and inclusive workplace where development and growth are highly encouraged. SHG invests in its people by fostering an engaging, empowering, and career-focused atmosphere.

The role of Spa Concierge/Receptionist at The Spa at Woodcliff is designed for an energetic, experienced, and hands-on professional passionate about delivering excellent customer service. This position serves as the front line of the spa, welcoming guests warmly, managing reservations efficiently, providing detailed information about spa services, and handling payments and client records with precision. This role is vital in enhancing the guest experience by promoting spa services and maintaining a seamless, inviting reception area.

Working at SHG offers numerous benefits including daily pay options, free telemedicine, and virtual mental health care access from day one, multiple health and life insurance choices, a 401k plan with company match, paid parental leave, paid time off, holiday pay, pet insurance, an employee assistance program, and exclusive discounts through the Schulte Savings Marketplace on a variety of goods and services. The flexibility and fun work environment combined with career advancement opportunities make this position ideal for professionals seeking meaningful growth in hospitality careers.

SHG emphasizes a structured yet inclusive hiring process which may include phone and manager interviews, drug and background checks, reference verification, and employment assessments. The company commits to equal opportunity employment and maintaining confidentiality and professionalism in all aspects of workplace practices. By joining this team, individuals become part of a reputable organization dedicated to exceptional hospitality and mindful service excellence, making significant contributions in the wellness and guest experience industry.